Danette Holmes
Mental Health
Adelanto,CA
Summary
Compassionate Mental Health Specialist with experience in case management, homeless outreach, detox services, and direct patient care. Skilled in intake and assessment, crisis intervention, de-escalation, suicide safety monitoring, service referrals, and documentation. Experience in supporting AB 109, Veterans, justice-involved individuals, individuals experiencing homelessness, mental health challenges, substance use disorders, and disabilities; CNA/HHA, care coordination, Commitment to promoting safety, dignity, recovery, and stability across residential, community, and correctional setting.
Overview
24
24
years of professional experience
Work History
Mental Health Specialist/Certified Nursing Assistant
Onyx/Haven Supportive Housing Recuperative Care
02.2025 - Current
- Assessed client mental health needs and coordinated supportive housing care plans.
- Documented behavioral observations, interventions, and progress notes with accuracy.
- Supported crisis intervention efforts using de-escalation and safety-focused communication.
- Facilitated daily wellness check-ins to reinforce stability and treatment adherence.
- Guided clients through coping strategies, community resources, and recovery supports.
- Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
- Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
- Maintained confidential records and followed program protocols for client care.
- Documented client progress in confidential files.
- Conducted client intakes and initial screenings to identify mental health concerns, substance use needs, housing barriers, and service priorities.
- Connect clients with mental health treatment, substance abuse services, medical care, and community resources.
- Gather and document clients' histories, presenting concerns, current symptoms, and previous treatment.
- Provide community-based mental health outreach through hotel visits and engagement with unsheltered clients to identify needs, offer support, and connect clients with appropriate services.
- Maintained caseload 500 active clients and 40 a day clients within assessment phase.
MHW/Certified Nursing Assistant
Exodus Urgent Care
02.2011 - 12.2025
- Monitored vital signs and reported patient condition changes to clinical staff promptly.
- Assisted with patient intake, rooming, and preparation for urgent care examinations.
- Documented care activities accurately in electronic medical records and charts.
- Supported infection control by cleaning rooms, equipment, and high-touch surfaces thoroughly.
- Helped patients with mobility, toileting, and personal care while preserving dignity.
- Collected specimens and prepared samples according to clinical protocols and safety standards.
- Responded quickly to staff requests, maintaining orderly workflow during busy urgent care shifts.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Conducted intakes for mental health, VA, Homelessness, substance use disorder (SUD), ETOH, and AB 109 clients, collecting demographic information, presenting concerns, and needs
- Used verbal de-escalation and crisis intervention to support clients exhibiting aggressive behavior or expressing suicidal thoughts, coordinating with charge nurse.
CNA
Best Nest Management/Chino Institution For Men
07.2024 - 11.2025
- Monitored vital signs and documented patient observations accurately in correctional health records
- Reported changes in patient condition promptly to nursing staff.
- Maintained infection control standards while providing direct personal care.
- Communicated respectfully with security and clinical teams to coordinate daily care needs.
- Responded to resident requests and provided consistent bedside assistance.
- Followed facility procedures to ensure safe, orderly patient care delivery.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcer development through frequent turning, repositioning of patients, and diligent skin assessments.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Monitored clients on suicide watch, maintained a safe environment, documented observations, and promptly reported safety concerns to clinical staff according to agency protocol.
- Supported the needs of 200+ residents under long-term care.
Substance Abuse Counselor
Valley Recovery Center
03.2022 - 11.2023
- Conducted comprehensive substance use assessments to guide individualized treatment recommendations.
- Developed client-centered treatment plans aligned with recovery goals and clinical findings.
- Facilitated individual and group counseling sessions using evidence-based addiction interventions.
- Monitored client progress and adjusted recovery strategies to support sustained engagement.
- Documented counseling notes, treatment updates, and discharge records with accuracy.
- Applied crisis intervention techniques to stabilize clients during high-risk situations.
- Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
- Supported aftercare planning for continued recovery after treatment.
- Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
- Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
- Established trusting relationships with clients, creating an open dialogue about their experiences and challenges related to substance abuse.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Provided crisis intervention services when necessary, de-escalating situations and connecting clients with appropriate resources.
- Assisted clients with prescribed medication under staff supervision and according to facility protocols.
- Completed client intakes and assessments, gathering demographic information, substance use history, and service needs.
- Transported clients to medical appointments, scheduled outings, and community services to support treatment and recovery.
- Managed approximately 30-40 calls per day and faxed 20 documents daily
- Conducted substance use assessments and developed individualized treatment plans.
- Facilitated individual and group counseling sessions using evidence-based recovery approaches.
- Monitored client progress and adjusted interventions to support treatment goals.
- Guided clients through relapse prevention planning and coping skill development.
- Supported crisis intervention and de-escalation during high-risk situations.
CNA
People 2.0 Global LLC/Ivory Medical
02.2022 - 03.2023
- Collected nasal swab specimens for COVID-19 testing while following infection prevention and safety protocols.
- Verified patient information, explained testing procedures, and provided reassurance during specimen collection.
- Accurately labeled specimens and prepared samples for laboratory processing.
- Documented testing information and maintained patient confidentiality
- Used appropriate personal protective equipment (PPE) and sanitized testing areas and equipment.
- Collaborated with healthcare staff to support an organized and efficient testing process.
- Maintained clean, safe patient environments and followed infection control procedures
Rehabilitation Counselor
Telecare Corporation/ La Casa Mental Health Rehabilitation Center
12.2002 - 04.2022
- Conducted psychiatric rehabilitation assessments to develop individualized recovery plans and treatment goals.
- Facilitated educational and life-skills groups to strengthen coping, communication, and independent living abilities.
- Coordinated interdisciplinary care with psychiatrists, nurses, and social workers to support continuity of services.
- Documented client progress, behavioral changes, and interventions in compliance with mental health record standards.
- Guided discharge planning and community resource linkage to promote successful transition to less restrictive settings.
- De-escalated crisis situations using trauma-informed interventions and therapeutic communication techniques.
- Monitored client participation and adjusted service plans to improve treatment adherence and recovery outcomes.
- Mentored counseling staff on rehabilitation strategies, documentation practices, and client engagement approaches.
- Assisted individuals with addressing disabilities and developing career plans.
- Provided crisis intervention support when needed, stabilizing situations quickly while prioritizing client safety above all else.
- Collaborated with interdisciplinary teams to create holistic treatment plans for optimal client recovery.
- Maintained a caseload for 45 clients facilitated therapeutic groups for over 200 clients.
- Spearheaded staff and client activities to promote engagement, teamwork, and a sense of community.
- Led the Diversity Committee, supporting an inclusive environment for staff and clients.
- Served on the Hiring Committee, participating in candidate interviews and providing feedback to support hiring decisions.
- Developed strong rapport with clients through empathetic listening and clear communication skills, leading to increased trust in the therapeutic process.
- Conducted room and personal searches according to facility protocol to identify prohibited items and maintain safety while respecting client privacy and dignity.
- Monitored clients' visits to support safety, enforce visitation guidelines, and document concerns or incidents.
- Coordinated individualized rehabilitation plans aligned with recovery goals and client strengths.
- Collaborated with multidisciplinary teams to support admission, discharge, and transition planning.
CNA/Home Health Aide
Travel Tech LLC
01.2021 - 03.2022
- Assist clients with daily living patient care, including bathing, dressing, feeding, and mobility assistance.
- Provided daily patient care, including bathing, dressing, feeding, and mobility assistance.
- Assisted residents with transfers, positioning, and ambulation using safe body mechanics.
- Documented patient observations accurately in charts and care records.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Provided emotional and psychological support to patients and their families, fostering a positive healthcare experience.
- Monitored and reported changes in clients' physical condition and behavior. and care needs to nursing staff.
- Supported the needs of 50 + residents under long-term care.
Education
Associate of Science - Psychology
Mt. San Antonio College
Walnut, CA08-2025
Associate of Arts - Behavioral Sciences
Mt. San Antonio College
Walnut, CA03-2026
Associate of Arts - Psychology
Voctor Valley College
18422 Bear Valley Rd, Victorville, CA 9239506-2025
No Degree - Organizational Leadership
Long Beach State University
Long Beach, CA12-2004
Bachelor of Science - Clinical Psychology
Grand Canyon University
Phoenix, AZ03-2028
High School Diploma -
California Technical University High School
17171/2 W Century Blvd. Los Angeles, CA 9004706-1988
CNA/HHA - Certified Nursing Assistant
Critical Care Training Center
6426 Bellingham Ave North Hollywood, CA 9160504-2024
Skills
- Mental Health support: Conduct intake and assessment, provide Crisis intervention, de-escalation, and coordinate referrals and suicide safety monitoring
- Rapport Building: Establish trusting, respectful relationships with clients from diverse backgrounds
- Substance use and alcohol use support
- Communication: Use active listening, empathy, and clear communication with clients, families, and care team
- CNA/HHA Care: Assist with activities of daily living, personal hygiene, mobility, and comfort,
- Observation and Reporting: Recognize and report changes in client's physical condition, mood, and behavior;
- Health records
- Staff leadership and committee participation; Veteran and disability support
- Case Management and community referrals
- Clinical documentation and electronic
- Team Collaboration: Work with nursing, mental health, and case management staff to support continuity of care
- Build relationships with the community
- Problem-solving
- Motivational interviewing
- Certified in CPR/AED
- Time management abilities
Timeline
Mental Health Specialist/Certified Nursing Assistant
Onyx/Haven Supportive Housing Recuperative Care
02.2025 - Current
CNA
Best Nest Management/Chino Institution For Men
07.2024 - 11.2025
Substance Abuse Counselor
Valley Recovery Center
03.2022 - 11.2023
CNA
People 2.0 Global LLC/Ivory Medical
02.2022 - 03.2023
CNA/Home Health Aide
Travel Tech LLC
01.2021 - 03.2022
MHW/Certified Nursing Assistant
Exodus Urgent Care
02.2011 - 12.2025
Rehabilitation Counselor
Telecare Corporation/ La Casa Mental Health Rehabilitation Center
12.2002 - 04.2022
Associate of Science - Psychology
Mt. San Antonio College
Associate of Arts - Behavioral Sciences
Mt. San Antonio College
Associate of Arts - Psychology
Voctor Valley College
No Degree - Organizational Leadership
Long Beach State University
Bachelor of Science - Clinical Psychology
Grand Canyon University
High School Diploma -
California Technical University High School
CNA/HHA - Certified Nursing Assistant
Critical Care Training Center