Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Danessa McFadden

Irvine

Summary

Dynamic and dedicated restaurant hostess with proven expertise at Bayside Restaurant, excelling in customer service and strong multitasking abilities. Skilled in managing reservations and optimizing guest experiences, I effectively supported team operations during peak hours, ensuring a welcoming atmosphere and enhancing overall customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Bayside Restaurant
03.2024 - 12.2025
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Managed 300+ customers every holiday
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.

Restaurant Hostess

Chaak Kitchen
01.2023 - 08.2025
  • Handled guest inquiries and concerns promptly and professionally.
  • Greeted and managed 100+ customers daily
  • Supported training of new staff on front-of-house procedures and policies.
  • Monitored dining room flow to enhance service efficiency and customer satisfaction.
  • Communicated with servers to optimize guest experience and table turnover.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Restaurant Hostess

Gabbi's Mexican Kitchen
10.2022 - 07.2023
  • Greeted and seated 100+ guests daily, ensuring a welcoming atmosphere.
  • Managed reservations and waitlists using OpenTable system.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Communicated with servers to optimize guest experience and table turnover.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

Orange Lutheran High School
Orange, CA
06-2021

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Assertiveness
  • Reservation handling
  • Judgment and decision making
  • POS system operations
  • Server support
  • Problem-solving
  • Multi-line telephones
  • High-volume phone answering

Certification

  • Food Handlers
  • ServSafe

Timeline

Restaurant Hostess

Bayside Restaurant
03.2024 - 12.2025

Restaurant Hostess

Chaak Kitchen
01.2023 - 08.2025

Restaurant Hostess

Gabbi's Mexican Kitchen
10.2022 - 07.2023

High School Diploma -

Orange Lutheran High School
Danessa McFadden