Daneri Benjamin

Leadership & Team Development

• Oversaw and guided over 100 hourly associates and process assistants in high-volume fulfillment operations.
• Improved LOI from 66.7% to 91.2% and LBI from 69% to 90% through structured engagement and accountability routines
• Cross-trained 25+ associates and implemented indirect staffing rotations to strengthen bench depth and succession readiness
• Served as Proxy Operations Manager for 12 weeks, leading salaried leaders and overseeing cross-functional shift execution

Oversaw safety and quality initiatives to align with organizational standards. Championed best practices in safety management across multiple projects. Collaborated with stakeholders to drive continuous improvement in quality performance.

• Reduced IB Dock injuries by 78% and Sort injuries by 36% YoY through proactive safety ownership
• Improved unfavorable SLI from 16% to 5% YTD
• Reduced PID DPMO by 20.41% MoM, preventing 26K defective units and protecting customer experience
• Maintained 100.53% Measurement Completion rate and drove 81% tote utilization through standard work discipline
• Reinforced safety culture via startup demos, 2+ weekly Dragonfly submissions, and daily 5S audits

Operational & Customer Delivery Results

• Increased combined cartons 25.3% YoY (3.7M → 4.67M)
• Increased PR cartons 117.9% YoY, more than doubling throughput
• Led shift to 1.77M online cartons as Proxy OM, highest across site
• Improved daily sort output 25.6% to 201K units
• Delivered 56% MoM growth in combined cartons following departmental transition
• Processed 9.9M PID cartons YTD, leading peer shifts

Cost & Productivity Optimization

• Improved CPLH 33.6% YoY (12.47 → 16.66)
• Reduced 4,400 labor hours/month across Inbound functions (5.5% YoY)
• Delivered $449K in annualized labor savings while increasing total volume
• Reduced Receive hours 38%, Waterspider hours 44%, and MHE hours 15% through workflow optimization
• Increased UIS UPH 14.93% and Mansort UPH 18.8%

Cross-Functional Leadership

• Partnered with Safety, HR, Engineering, IT, and Quality to drive compliance, engagement, and productivity initiatives
• Implemented IT Ambassador Program to reduce downtime and improve associate support
• Standardized Problem Solver SOP and Dock–Man Check communication protocols

Area Manager (L4)
Amazon — February 2022 – April 2024

• Oversaw shift-level safety, quality, and productivity initiatives for inbound operations.
• Oversaw performance engagement and development initiatives for 50–100 hourly associates.
• Executed labor planning and process improvements to improve throughput and reduce defects
• Supported peak scaling and network performance initiatives

• Oversaw labor allocation across stow, decant, preparation, receiving, and indirect functions to enhance shift productivity and quality standards.
• Executed labor plans in partnership with area manager to uphold safety standards and monitor KPIs.
• Removed workflow barriers by resolving Andons, system issues, and material constraints to minimize downtime
• Trained and cross-trained associates in Receive, Cubiscan, line loading, hazmat, and Problem Solve processes
• Drove associate engagement and standard work adherence through floor presence and real-time coaching
• Identified process gaps and implemented improvements to increase throughput and operational consistency