Dandan Yang
Calgary,AB
Overview
6
6
years of professional experience
Work History
Assistant General Manager
Poly Theatre Management Company（Taizhou City）
09.2009 - 02.2014
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Implemented staff training programs that improved service quality and increased customer loyalty.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility.
- Motivated, trained, and disciplined employees to maximize performance.
Deputy General Manager
Poly Theatre Management Company（Qingdao City）
02.2014 - 10.2015
Timeline
Deputy General Manager
Poly Theatre Management Company（Qingdao City）
02.2014 - 10.2015
Assistant General Manager
Poly Theatre Management Company（Taizhou City）
09.2009 - 02.2014