Dandan Yang

Poly Theatre Management Company（Taizhou City）

09.2009 - 02.2014

Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Implemented staff training programs that improved service quality and increased customer loyalty.
Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility.
Motivated, trained, and disciplined employees to maximize performance.

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