Dandan Ouyang
Vancouver,BC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Tony Lau Insurance Agencies
2022.11 - Current
- Respond to telephone calls and email inquiries, deliver messages to coworkers in a professional and timely manner.
- Monitor and order office supplies and maintain office equipment for four branches.
- Plan and coordinate monthly work schedule, arrange office meetings and schedule client appointments for staff teams.
- Process incoming and outgoing mail, prioritize and distribute correspondence and other materials and coordinate the flow of information.
- Maintain expiry lists, records and policy files/electronic files to ensure that they are organized and up to date.
- Provide back-up support on an as-needed basis: greeting clients, preparing forms and professional documentation, processing payments, updating information in internal management system, etc.
Education Coordinator
Elite Educational Institute
2022.08 - 2022.11
- Assisted teachers with teaching material preparation and class management to maintain positive learning environment
- Liaised between teachers, parents and students to assess student performance, review progress and adjust academic plans
- Recorded and updated course information, student records, attendance, daily performance report, tuition payment, etc. on online system
- Facilitated efficient operation of the office: Received clients, scheduled appointments, handled phone call and email enquiries, arranged and coordinated class schedules, organized curriculum materials, etc.
English Teacher
Meten International Education Group
2020.09 - 2022.05
- Utilized multimedia strategies and modern classroom technology to engage students in English language learning.
- Assessed student progress and provided feedback to improve student performance.
Teaching Volunteer
AIESEC Global Community Development Programme
2016.07 - 2016.09
- Planned and taught English classes to the children in local orphanages to help improve their language proficiency
- Planned and organized a variety of extracurricular activities to foster physical, emotional and intellectual development of the children and promote cultural communication
- Demonstrated strong teamwork skill and communication skill working with people from diverse cultural backgrounds
Education
Master of Education - Curriculum Studies
University of Victoria
Victoria, BC06.2020
Skills
- Communication Skill
- Team Bonding
- Time Management
- Problem-solving Skill
Timeline
Administrative Assistant
Tony Lau Insurance Agencies
2022.11 - Current
Education Coordinator
Elite Educational Institute
2022.08 - 2022.11
English Teacher
Meten International Education Group
2020.09 - 2022.05
Teaching Volunteer
AIESEC Global Community Development Programme
2016.07 - 2016.09
Master of Education - Curriculum Studies
University of Victoria
Similar Profiles
MARK ANTHONY RAMOS GARCIAMARK ANTHONY RAMOS GARCIA
Insurance Producer at Tony Ramos InsuranceInsurance Producer at Tony Ramos Insurance
Vicki EstepVicki Estep
Account Manager/Sales at WSMT / Dean Insurance AgenciesAccount Manager/Sales at WSMT / Dean Insurance Agencies
Marcia KozakMarcia Kozak
Auto Insurance Advisor at Johnston Meier Insurance AgenciesAuto Insurance Advisor at Johnston Meier Insurance Agencies