Overview
Work History
Education
Skills
Languages
Timeline
Generic

Danay Lopez

psw
Richmondhill,ON

Overview

8
8
years of professional experience

Work History

Housekeeper

Bee Clean
02.2022 - Current
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Cashier Manager

09.2018 - Current
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Streamlined checkout process for enhanced customer experience by implementing effective workflow strategies.
  • Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
  • Improved employee retention through robust training programs and ongoing performance evaluations.

Restaurant Team Member

07.2016 - 08.2021
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.

Education

PERSONAL SUPPORT WORKER - PSW

Academy of Learning Career College Brampton East
04.2024

FIRST AID AND CPR
11.2023

Bachelor of Science - VETERINARIAN

IPA VILLENA REVOLUCION ,LA HAVANA
CUBA
05.2005

Skills

  • Cleaning Techniques
  • Guest Experiences
  • Verbal and Written Communication
  • Food Safety Measures

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Housekeeper

Bee Clean
02.2022 - Current

Cashier Manager

09.2018 - Current

Restaurant Team Member

07.2016 - 08.2021

PERSONAL SUPPORT WORKER - PSW

Academy of Learning Career College Brampton East

FIRST AID AND CPR

Bachelor of Science - VETERINARIAN

IPA VILLENA REVOLUCION ,LA HAVANA

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