Nadia Kowal
Montreal,Quebec
Summary
My passion for sales, management and subsequent customer service have allowed me to acquire positions that promote my development in these areas as well as earn the trust of my employers and colleagues. Very open to teamwork, orderly and reliable. Dedicated junior executive assistant with excellent experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Administrative and Junior Executive Assistant
Fujitsu Consulting Canada, FCC
01.2022 - Current
- Managing day-to-day operations for three offices located in Canada.
- Managing our CFO's calendar and all of the appointments.
- Completing invoices between our company and our vendors.
- Booking travel and coordinate CFO's meetings with all of our vendors.
- Facilitated smooth operations during high-pressure situations by remaining calm, organized, and proactive in addressing issues.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Coordinated events and worked on office relocation projects.
- Filed paperwork and organized computer-based information.
Assistant Store Manager
Rogers Wireless Telecommunications
12.2015 - Current
- Winner of Circle of Champions 2019
- Drive sales, trained new hires and took charge of on the fly coaching as well as one on one coaching with my sales team.
- Handle Inventory for the busiest store in Eastern Canada while completing monthly tasks of inventory recalls and returns
- Working closely with my manager to create constructive performance plans for areas that need more focus
- In charge of merchandising and compliance to ensure seamless customer and employee experience
- Responsible for all administrative tasks such as recalls, DOA’S, Trade up’s etc.
Store Manager (Interim)
Rogers Wireless Telecommunications
09.2016 - 11.2017
- Develop relationships and communicate with staff, lead a team of sales representatives
- Provide Yearly evaluations for my team
- Scheduling while being sure to respect specific templates and hourly budgets
- Responsible for Weekly inventories as well as completing reports for Loss prevention
- Completing Daily tasks in order to comply with company procedures.
Sales Representative
Rogers Wireless Telecommunications
07.2013 - 11.2014
- Answering customer questions, offering promotions and setup of plans, handling of customer disputes tactfully and efficiently.
- Assessing and understanding customers’ needs to create a positive experience
- Responsible for achieving sales targets monthly for multiple services.
Shift Supervisor
Starbucks
11.2010 - 07.2013
- Responsible for managing staff and shift times during busier periods to ensure efficiency on the floor
- Managing inventory.
Education
High School Diploma -
Riverdale High School
Pierrefonds, QCSkills
Stock managementundefined
Timeline
Administrative and Junior Executive Assistant
Fujitsu Consulting Canada, FCC
01.2022 - Current
Store Manager (Interim)
Rogers Wireless Telecommunications
09.2016 - 11.2017
Assistant Store Manager
Rogers Wireless Telecommunications
12.2015 - Current
Sales Representative
Rogers Wireless Telecommunications
07.2013 - 11.2014
Shift Supervisor
Starbucks
11.2010 - 07.2013
High School Diploma -
Riverdale High School
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