Danait Tesfayesus
London,ON
Summary
As the former owner of Glassdoor, I leveraged my expertise in small business operations and exceptional customer relations to significantly enhance client satisfaction and repeat business. My proactive approach in financial management and strategic customer consultations underscored my ability to blend analytical prowess with interpersonal skills, driving operational excellence.
Overview
5
5
years of professional experience
Work History
Owner
Glassdoor
01.2020 - 11.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Hotel Front Desk Clerk
Hotels.com
Addis Ababa, Ethiopian
03.2020 - 10.2024
Education
High School Diploma -
Eritrea
Asmara08-2018
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Languages
English
Limited Working
amharic
Advanced (C1)
tigrigna
Bilingual or Proficient (C2)
Interests
I am available at any time
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Volunteering at community kitchens and food-related charities
Timeline
Hotel Front Desk Clerk
Hotels.com
03.2020 - 10.2024
Owner
Glassdoor
01.2020 - 11.2024
High School Diploma -
Eritrea
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