Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danah Hamid

Mississauga,Ontario

Summary

Dynamic retail sales professional with a proven track record of exceeding sales targets through effective communication and deep understanding of customer needs. Recognized for problem-solving skills and enhancing customer loyalty by creating positive experiences. Experienced in optimizing store layouts for improved product visibility, resulting in increased customer satisfaction and flow. Ambitious Receptionist skilled in front desk operations, adept at maintaining high standards of service while managing inquiries and administrative tasks efficiently.

Overview

Work History

Hostess

The Erin mills Pump & Patio
Erin Mills, ON
  • Facilitated guest reception at the restaurant.
  • Streamlined waitlist management to enhance guest seating arrangements.
  • Delivered menus to guests and highlighted daily specials.
  • Coordinated with servers and kitchen staff to manage table availability.
  • Provided detailed information about the restaurant and menu items.
  • Maintained cleanliness and organization in the dining area.
  • Resolving any guest concerns or complaints in a professional and courteous manner
  • Expressed gratitude to departing guests and extended invitations for future visits.

Bartender

Posta Italian Cusina
  • Delivered exceptional support by being courteous, active listener, and responsive.
  • Followed recipes, ensuring exact measurements.
  • Interacted with patrons professionally and courteously.
  • Ensure bar area stays clean and organized.
  • Ensured cleanliness by wiping counters, washing glassware, and maintaining an organized workspace.
  • Checked IDs to ensure compliance with age requirements for alcohol consumption.

Line Cook/Prep Cook

Jack Astor's
Mississauga
  • Helped with prepping making sure all foods were at good standards for customers
  • Lots of deep cleaning the kitchen area 3 times a day also cleaning on the go after preparing each meal
  • Keeping all staff equipments organize before and after each shift
  • Learned how to prepare many different types of servings of food
  • Was cross trained as a line cook and a host
  • Meet and greet guest at the door
  • Always help out either has a host or line cook when they needed me when it got to busy during a lunch rush or dinner rush

Front Desk Receptionist

Schlegel Villages
Mississauga, ON
  • Screening and signing guest as they entered the nursing home
  • Help clean and keep a good tidy organize workspace
  • Have experience working with Microsoft outlook and Microsoft word as I would do daily reports with each residence
  • Also made sure that every single residence was satisfied with any help they needed throughout the day and night

Administrative Assistant

Discount Hunters Inc.
Oakville, ON
  • Greeting guest as they entered in with assisting them with their orders
  • Doing customer services sending out multiple emails to customers each day on returns on their order transferred each invoice and payment transactions always made sure a customer was satisfied
  • Answered phone calls and made appointments daily
  • Check in with customers who were late for pickups some days and always gave them extra time to come in

Sales Associate

Home Depot
Oakville, ON
  • Cultivated and sustained collaborative relationships with team members and leadership to enhance performance.
  • Processed and arranged incoming deliveries onto store shelves.
  • Worked with fellow sales team members to achieve group targets.
  • Adjusted sales techniques according to client interactions and observations.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Upsold additional items based on customer interests and needs.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Collaborated effectively with a diverse team to address product and service issues.

Receptionist Administrator

The Shores Of The Port Credit
Mississauga, Ontario
  • Organized and scheduled office events, meetings, and conferences, including logistics and attendee management.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Supported HR team by conducting new hire orientations or onboarding sessions for new employees.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.

Education

HIGH SCHOOL DIPLOMA/GED -

01.2023

Skills

  • Autonomous Task Management
  • Effective Team Coordination
  • Collaborative Leadership
  • Skilled in Managing Multiple Tasks
  • Clear Verbal Communication
  • Proactive Problem-Solving
  • Original Concept Development
  • Feedback analysis
  • Coaching techniques
  • Learning management systems
  • Documentation and recordkeeping
  • Curriculum development

Timeline

Hostess

The Erin mills Pump & Patio

Bartender

Posta Italian Cusina

Line Cook/Prep Cook

Jack Astor's

Front Desk Receptionist

Schlegel Villages

Administrative Assistant

Discount Hunters Inc.

Sales Associate

Home Depot

Receptionist Administrator

The Shores Of The Port Credit

HIGH SCHOOL DIPLOMA/GED -

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Danah Hamid