Danae Gray
Kelowna,BC
Summary
I am a motivated individual with an engaging and positive personality. I love people and anticipate customers needs to facilitate enjoyable experiences for all positions.
Overview
6
6
years of professional experience
Work History
Spray Tan Tech
Bad Sun
03.2023 - Current
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Increased salon revenue through upselling tanning packages and retail products to clients.
- Developed loyal clientele by consistently delivering an exceptional tanning experience tailored to individual preferences.
Server
King Taps
03.2022 - 09.2023
Server
Eldorado Resort
04.2020 - 09.2022
- Ensures all customers are satisfied with food/service/Stay
- Able to solve problems quickly when a situation arises
- Greeted people with a positive mindset and a welcoming smile
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Answered customer questions about hours, seating and menu information
- Supervised server balance and monitored table turnover to accurately seat customers.
Head Hostess
Eldorado Resort
04.2018 - 09.2022
- Cultivated warm relationships with regular customers
- Use POS systems to ring in orders and manage bills
- Explained menu items and suggested appropriate options for food allergy concerns
- Provide hospitality not just food service
- Reset tables and remove empty dishes, glassware and silverware to shorten bussing times
- Efficient throughout shift
- Upsell items on menu to enhance sale numbers
- Keep work area clean and stocked for success during busy periods.
Education
Bachelor of Business (Marketing Specialty) - Strategic Marketing And Digital Marketing
Okanagan College
Kelowna, BC12.2022
Skills
- Exceptional interpersonal skills
- Hardworking - the job is not done until it's done
- Aim for success in all things
- Diligent - Focused on completing tasks for the best outcome possible
- Persistent - always a way to get a job done
- Problem solver - calm and professional manner
- Active listener - being a part of a team means sometimes other people have better ideas
- Stress management
- Aftercare advice
Accomplishments
- Supervises a team of 10+ Members in the Okanagan business student association
- Collaborate closely with OBSA members in the development of countless business networking events
- Represent Okanagan collage business association
- Connect with businesses/ around the Okanagan
Affiliations
- Okanagan Business Student Association
Timeline
Spray Tan Tech
Bad Sun
03.2023 - Current
Server
King Taps
03.2022 - 09.2023
Server
Eldorado Resort
04.2020 - 09.2022
Head Hostess
Eldorado Resort
04.2018 - 09.2022
Bachelor of Business (Marketing Specialty) - Strategic Marketing And Digital Marketing
Okanagan College
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