Dana Westermann
Parksville,BC
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Practicum Student
Tillicum Lelum Aboriginal Friendship Centre
Nanaimo, B.C
02.2026 - Current
- Provide client-centered support using trauma-informed and recovery-oriented approaches
- Conduct intake assessments and assist in developing individualized care plans
- Support individuals experiencing mental health and substance use challenges in community settings
- Apply harm reduction strategies to promote safety and reduce risk
- Build therapeutic relationships based on trust, empathy, and respect
- Assist clients with goal setting, life skills development, and daily living activities
- Promote client autonomy, empowerment, and strengths-based recovery
- Facilitate group programming focused on wellness, life skills, coping skills, and relapse prevention
- Demonstrate cultural safety and humility when working with diverse populations
- Enhanced practicum experience by collaborating with multidisciplinary team members and integrating their feedback.
- Utilized culturally sensitive approaches when working with diverse populations, fostering an inclusive environment that catered to all clients'' needs.
Warehouse Team Leader
Wood Buffalo Food Bank
Fort McMurray, AB
01.2023 - 03.2024
- Onboarded and trained volunteers
- Fostered and nurtured strong relationships with community grocery store managers, maintaining a consistent stream of donations for the organization
- Supervised daily warehouse operations, ensuring adherence to safety protocols and efficient workflows.
- Trained and mentored team members on best practices in inventory management and order fulfillment.
- Led team meetings to communicate goals, address concerns, and foster a collaborative work environment.
Assistant Manager
The Natural Food Pantry
Ottawa, ON
05.2021 - 05.2022
- Guided a team of 6 employees, scheduling shifts, providing supervision, assigning tasks, and ensuring the accurate fulfillment of tasks and office support
- Managed the $30,000 department budget, ensuring resource optimization and money saving decision making to achieve organization goals
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Dispensary Manager
Nature's Signature
Burlington, ON
09.2017 - 03.2021
- Supervised a team of 4 members, fostering a culture of motivation and encouragement enhancing individual and collective performance to achieve team development
- Aided 25-30 customer daily, addressing healthcare requirement and offering assistance tailored to individual needs, protection, and privacy
- Generated 1-2 PO's daily placing product orders, ensuring consistent inventory availability and service delivery
Education
Community Mental Health Worker
Vancouver Island University
Nanaimo, BC04-2026
Diploma - Paralegal Studies
Trios College
Hamilton, ON06-2014
Certificate of Technical Studies - Community Mental Health Worker
Vancouver Island University
Nanaimo, BC04-2026
Skills
- Team collaboration
- Active listening
- Crisis intervention
- Boundary management
- Trauma informed care
- Harm reduction and prevention
- Cultural competence
- Naloxone training
Certification
- Naloxone Training, Vancouver Island University, Nanaimo, B.C
- Standard First Aid, CSA Intermediate First, St. John's Ambulance, Fort McMurray, AB
- Food Safe B.C, Nanaimo, B.C
- SPECO Training, Coastal Health, Nanaimo B.C
- Provincial Violence Prevention Program (PVPC), Douglas College, Nanaimo, B.C
- Joint Health & Safety Certificate Level 1 & II, Bullivant, Hamilton, ON
- Paralegal Diploma Program, Trios College, Hamilton, ON
- Registered Holistic Nutritionist, Canadian School of Natural Nutrition
- CSO Certified, Energy Safety Canada, Fort McMurray, AB
Timeline
Practicum Student
Tillicum Lelum Aboriginal Friendship Centre
02.2026 - Current
Warehouse Team Leader
Wood Buffalo Food Bank
01.2023 - 03.2024
Assistant Manager
The Natural Food Pantry
05.2021 - 05.2022
Dispensary Manager
Nature's Signature
09.2017 - 03.2021
Community Mental Health Worker
Vancouver Island University
Diploma - Paralegal Studies
Trios College
Certificate of Technical Studies - Community Mental Health Worker
Vancouver Island University