Dana Suarez
Scarborough,Canada
Summary
Highly organized and reliable person, graduated as a Flight Services: Operation and Cabin Management student at Seneca College, seeking entry-level opportunities to gain hands-on experience and to expand skills in various environments with strong motivation for success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier
McEwan Fine Foods
Toronto, ON
10.2021 - Current
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
Server Assistant
Donalda Golf Club
Toronto, ON
08.2021 - 09.2021
- Effectively multitasked within fast-paced environment.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Delivered customer service excellence by promptly filling orders, communicating food requests to kitchen personnel and offering assistance ahead of requests.
Cashier
Pusateri's Fine Foods
Toronto
05.2019 - 08.2021
- Operated cash register, collected payments and provided accurate change.
- Answered customer quests, provided store information and escorted to desired store areas.
- Trained new team members in cash register operation and customer services.
Cashier Supervisor
Pusateri's Fine Foods
Toronto, ON
10.2020 - 03.2021
- Counted and balanced cash drawer and locked safe on a daily basis
- Managed cashier activities in areas of purchasing, returns, and exchange.
- Trained new team members in cash register operation and customer service.
Travel Agent Intern
Sunbreeze Travel & Tour
Toronto, ON
01.2020 - 03.2020
- Served as primary contact by phone, email, and in-person addressing inquiries.
- Took payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Researched and created memorable and exquisite travel itineraries.
Crew Member
McDonalds
Toronto, ON
07.2018 - 11.2018
- Provided exceptional customer service.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests.
- Prepared quality products by ensuring and following procedures for safe food preparation, assembly, and presentation.
Associate
SDR Distribution
Toronto, ON
07.2017 - 08.2017
- Operated handheld scanners to track and pick products from inventory for customers without delays.
- Sorted and packaged products to prepare for processing shipments.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
Student Volunteer
YAG (Centennial Library)
Toronto, ON
01.2016 - 06.2016
- Designed a room for regular days and special events such as Valentine's day, Spring, and Summer.
- Kept facilities organized, clean, and well-maintained to best meet program needs.
- Successfully engaged and cooperated with other volunteers using strong verbal and written communication skills.
Student Volunteer
Asian Heritage Event
Toronto, ON
05.2016 - 05.2016
- Volunteered to help with special events and programs by checking in guests and giving directions.
- Accommodated guests throughout the event and answered questions.
- Assisted on special projects such as designing a room and serving food for the guests.
Education
Certificate - Bookkeeping
Centennial College of Applied Arts And Technology
Scarborough, ON06-2023
Diploma - Flight Services: Operation And Cabin Management
Seneca College of Applied Arts And Technology
North York, ON06.2020
High School Diploma -
St. Joseph Morrow Park Catholic Secondary School
Toronto, ON06.2018
Skills
- Equipped with knowledge and attitude pertinent to customer service
- Highly organized with good time management skills
- Attentive and reliable to the commands given to me
- Bi-lingual (English and Tagalog)
- Intermediate level skill set for Microsoft Word and Powerpoint
Certification
- AODA Training Modules
- CPR
Reference
Name: Khushbu Khushbu
Occupation: Cashier Supervisor at Pusateri's Fine Foods
Contact number: (437)-488-8996
Name: Munish Kaler
Occupation: Cashier Supervisor and Manager at McEwan Fine Foods
Contact number: (647) 512-6448
Timeline
Cashier
McEwan Fine Foods
10.2021 - Current
Server Assistant
Donalda Golf Club
08.2021 - 09.2021
Cashier Supervisor
Pusateri's Fine Foods
10.2020 - 03.2021
Travel Agent Intern
Sunbreeze Travel & Tour
01.2020 - 03.2020
Cashier
Pusateri's Fine Foods
05.2019 - 08.2021
Crew Member
McDonalds
07.2018 - 11.2018
Associate
SDR Distribution
07.2017 - 08.2017
Student Volunteer
Asian Heritage Event
05.2016 - 05.2016
Student Volunteer
YAG (Centennial Library)
01.2016 - 06.2016
Certificate - Bookkeeping
Centennial College of Applied Arts And Technology
Diploma - Flight Services: Operation And Cabin Management
Seneca College of Applied Arts And Technology
High School Diploma -
St. Joseph Morrow Park Catholic Secondary School
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