Dedicated Communications Specialist with more than 5 years of experience covering external and internal communications. Experience effectively managing a team to coordinate public engagement strategies from inception through implementation and final reporting and analysis. Known for exceptional organization and prioritization skills to manage multiple, concurrent projects. Eloquent writer with track record of creating consistently engaging content for diverse audiences.
· Work with public sector partners to design and deliver end-to-end stakeholder engagement services
o Project manage public engagement campaigns spanning up to three different federal departments and reaching more than 5,000 stakeholders over multiple years
o Develop engagement strategies using a blend of online, virtual, and in-person tools and techniques to reach and hear from a wide range of stakeholders
o Develop engagement campaigns using social media, traditional media, and websites to drive engagement and advertise policy and legislative changes being made by federal departments
o Write content for print and web media including discussion papers, surveys, FAQs, quizzes, and slide decks
o Qualitatively and quantitatively analyze data and provide plain language interim and final reports
· Respond to RFPs and develop proposed project plans based on Statements of Work
· Manage a team including facilitators, data analysts, report writers, and designers
· Facilitate meetings and present findings to senior management and leadership
· Assess impact of engagement strategies and associated changes; revise and reimplement as needed
· Projects have included:
o Supporting DND in the development and implementation of a change management strategy for adopting new property management software
o Working with DFO to select and onboard new stakeholder management software
o Developing a stakeholder outreach plan for Public Safety regarding infrastructure needs for successful Indigenous Policing solutions
o Engaging with more than 10 000 Canadians on legislation regarding edible cannabis including data analysis and reporting
o Creating an outreach strategy for Indigenous communities involved in Impact Assessments to streamline and de-mystify the process
o Compiling information and recommending systems changes for Employment and Social Development Canada’s programming for underprivileged youth attending post-secondary education
· Project Management
o Scheduled and hosted meetings between multiple organizations and individuals
o Assigned tasks and kept project on time and on budget
o Balanced conflicting priorities including research, marketing, solution design and implementation, and City of Toronto objectives
· Research and Data Analysis
o Selected a graduate student well suited to the project’s areas of study. Guided the student in their research and worked with them to develop a comprehensive environmental scan
o Coordinated report writing and developed final study for publication
· Stakeholder Mapping and Engagement
o Identified Subject Matter Experts and industry leaders
o Worked with City of Toronto to identify key individuals and departments
o Planned and hosted three roundtables with stakeholders to hear views and ideas
o Followed up with key partners to ensure ongoing support and participation
· Work with the Head of the Department of Drama and Music to manage change from in-person courses to online formats
o Alter course materials to be suitable to online format
o Develop new courses designed to be compelling and effective online
o Design engagement strategy to encourage students to take online courses
· Act as a liaison between undergraduate and graduate studies
o Design and deliver presentations to undergraduate students promoting graduate studies
o Mentor students planning on applying for graduate studies
· Assist in teaching courses both online and in-person
o Grade papers based on content, grammar, clarity, and quality of writing
o Develop relationships with students, mentoring them to reach their potential
o Maintain relationships with professors and administrative staff, ensuring an open and honest flow of communication between junior and senior levels of staff
· Implement a new system of data collection and management
· Handle confidential documents with care and discretion
· Assess applications and make recommendations to committee
· Coordinate efforts between various AANDC offices and between AANDC and other government departments
Qualitative and quantitative data analysis
Written and oral communication skills including presenting and public speaking
Developing and adapting material for targeted audiences
Proposal writing and negotiating contract renewal with existing clients
Strategic planning and execution
Event management
International Association of Public Participation Level 1
Planning
Techniques
Managing Outrage
Human Centred Design Certificate