Summary
Overview
Work History
Education
Skills
Timeline
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Dana Sangkhae

Covina

Summary

Reliable team member with extensive experience in high-pressure food service settings. Skilled in customer service, food preparation, and operational management. Demonstrated leadership in shift supervision, staff training, and maintaining cleanliness and efficiency standards. Proven track record in managing financial transactions and safeguarding sensitive information.

Overview

2
2
years of professional experience

Work History

Shift Leader

Bushi by Jinya
Glendora
11.2022 - 03.2024
  • Promoted to shift lead within four months for exceptional performance and reliability
  • Oversaw daily opening/closing operations including inventory management, order tracking, and cash reconciliation
  • Conducted interviews and facilitated onboarding for new hires, reinforcing company culture and standards
  • Trained team members on service protocols, improving team efficiency and customer satisfaction
  • Maintained accurate financial records and supported payroll documentation with high attention to detail

Team Member

Crepes and Shakes LA
Glendora
09.2022 - 10.2022
  • Delivered excellent customer service while managing transactions using a POS system
  • Prepared ingredients and ensured food safety compliance through consistent sanitation practices
  • Executed closing duties efficiently, including kitchen deep-cleaning and equipment maintenance
  • Customized orders per customer requests, enhancing guest experience and loyalty

Data Entry Student Assistant

California State University, Los Angeles
Los Angeles
11.2021 - 08.2022
  • Entered and maintained confidential donor data using RE7 and Raiser’s Edge with accuracy
  • Provided administrative support for fundraising initiatives, managing communications and records
  • Assisted in planning and coordinating university fundraising events with the advancement team
  • Ensured data integrity by cross-verifying entries across multiple platforms

Education

Bachelor of Science - Accounting

California State Polytechnic University, Pomona
Pomona, CA
01-2026

Some College (No Degree) - Accounting

California State University, Los Angeles
Los Angeles, CA

Skills

  • ServSafe certification
  • Customer service and POS operations
  • Food service
  • Inventory management
  • Staff training and onboarding
  • Event coordination and administrative support
  • Data entry & confidential records
  • Microsoft 365

Timeline

Shift Leader

Bushi by Jinya
11.2022 - 03.2024

Team Member

Crepes and Shakes LA
09.2022 - 10.2022

Data Entry Student Assistant

California State University, Los Angeles
11.2021 - 08.2022

Bachelor of Science - Accounting

California State Polytechnic University, Pomona

Some College (No Degree) - Accounting

California State University, Los Angeles

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Dana Sangkhae