DANA MATTE
Leamington,ON
Summary
Versatile Department Manager known for exceptional leadership and guidance to employees. 5 years of comprehensive experience overseeing staff, conducting training, and implementing strategies. Proven responsible and dependable professional. Well-versed in successful training methodologies and staying up-to-date with industry developments. Expertise in managing teams and implementing effective strategies to drive success and achieve organizational goals.
Overview
7
7
years of professional experience
Work History
Department Manager
Rona
02.2020 - Current
- Handled shift overstock, restocking and inventory control.
- Collaborated with sales team to finish assignments.
- Ensured compliance with safety standards and process requirements.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Performed opening and closing duties as part of management team and handled cash management.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
- Increased productivity by identifying bottlenecks and implementing targeted solutions.
Assistant Manager
Aqua Animania
12.2017 - 01.2020
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Operated cash register.
- Maintained store and maintained appearance.
- Performed store opening and closing tasks to comply with preset store operations guidelines.
- Opened and closed store in absence of senior managers.
- Signed for incoming shipments in manager's absence.
- Cared for livestock reptile/fish/exotic birds, maintained enclosures, feeding routines, and general overall health.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
High School Diploma - undefined
General Amherst High School
Amherstburg, ON01.2003
Skills
- Workplace safety
- Store operations oversight
- Product ordering
- Personnel scheduling
- Planning
Timeline
Department Manager
Rona
02.2020 - Current
Assistant Manager
Aqua Animania
12.2017 - 01.2020
High School Diploma - undefined
General Amherst High School
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