Dana-Marie Menzies
Toronto,ON
Summary
To seek a position that offers professional challenges allowing me to utilize my transferable skillsets. As a personable Recruiter and HR candidate; with a solid background in talent acquisition, employee relations and performance management. Adept at building and maintaining positive relationships with employees, cross functional partners and management.
Overview
11
11
years of professional experience
Work History
Supply Chain Recruiter
Aritzia Talent Acquisition
10.2023 - Current
- Held appointment only Virtual (Zoom) and In-Person interviews to assess applicants relevant knowledge, skillsets and experience. 15 to 20 per day
- Evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Able to effectively analyze qualifications and transferrable skills to determine applicants next steps.
- Support TA leadership in candidate tracker maintenance and accuracy.
- Collaborated with cross functional partners - HR, Learning and Development, Work force Planning, etc...
- Able to track recruitment data and manage reporting.
- Support TA leadership in processing pre-employment checks to verify information on applicant's resume. i.e. Back Ground Checks.
- Built strong relationships with internal and external candidates to ensure an excellent hiring and on-boarding experience.
- Comfortable utilizing social media platforms as job opportunity promotion.
- Operated and maintained applicant tracking and candidate management systems - Microsoft Excel
- Proficient in all Microsoft Programs and Scheduling platforms.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Communicate candidate status, regarding Hire, Fall out, Resignation and Job Abandonment.
Associate Manager
Aritzia
11.2022 - 10.2023
- Implemented performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Performance Managed a roaster of 20+ employees
- Remedied issues and conflicts among workers using negotiation and active listening.
- Oversaw training and onboarding process for all newly hired employees.
- Invested and Developed Hi-po talent
- Hosted development and difficult conversations
- Responsible for Business, People, Floor and Sales Management.
- Able to source put forward quality talent
- Able to implement and utilize Omni Services
Floor Manager
Aritzia
05.2021 - 11.2022
- Support in leading the team of 20+ to maximize sales
- Ensure to motivate and inspire the sales team in
delivering exceptional client experiences. - Responsible for Sales, Floor, Business, and People Management.
- Ensure to support our high-potential talent in desired growth and development.
- Oversaw supply restocking, area cleaning, and product organization.
- Monitored sales and adjusted staffing levels to meet customer service standards.
Senior Style Advisor
Aritzia
09.2018 - 05.2021
- Responsible for delivering exceptional client experiences.
- Able to service and manage up to 6 clients at a time.
- Ensure proper execution and mentorship in maximizing sales and exceeding.
- Exemplify the development and importance of loyal client relationships
- Organized and average of 50 personalized shopping appointments and events for clients per year.
- Analyzed trends to developed innovative concepts through online research, magazines, competitive shopping and runway styles.
Style Advisor
Aritzia
09.2012 - 12.2014
- Held accountable to selling techniques
- Processed customer payments and transactions
- Gained interpersonal skills - able to customize each experience to the individual client.
- Adapted to and able to uphold KPI's
- Worked with sales team to meet targets and goals.
- Met with clients to determine style requirements and budget.
- Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes and accessories.
Education
Post-Degree Certificate - Human Resource Management And Services
Ryerson University
Toronto, ON09.2023
Bachelor of Arts - Professional Communication
Ryerson University
Toronto, ON04.2021
High School Diploma -
Calgary Christian High School
Calgary, AB05.2014
Skills
- Performance Evaluation
- Talent Acquisition
- People Management
- Excel Spreadsheets
- Candidate and Client Relations
- Training and Onboarding
- New Hire Onboarding & Development
- Requirement Assessment
- Administrative Support
- Networking
- Human Resource Management Systems
- New Hire Paperwork Processing
Languages
English
Native or Bilingual
Studio Lagree Receptionist
Throughout my university career, it became evident to me that health and wellness were at the pinnacle of my success. I began trying a number of things to get my body my moving, of everything I tried I aligned most with pilates. It became a constant in my routine, with that I wanted to dive deeper and learn more. I applied at Studio Lagree as a part time receptionist and have been there for 3 years (interrupted by covid) - I will be obtaining my Lagree Instructors certification in January 2024.
Timeline
Supply Chain Recruiter
Aritzia Talent Acquisition
10.2023 - Current
Associate Manager
Aritzia
11.2022 - 10.2023
Floor Manager
Aritzia
05.2021 - 11.2022
Senior Style Advisor
Aritzia
09.2018 - 05.2021
Style Advisor
Aritzia
09.2012 - 12.2014
Post-Degree Certificate - Human Resource Management And Services
Ryerson University
Bachelor of Arts - Professional Communication
Ryerson University
High School Diploma -
Calgary Christian High School
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