Dana Mahmoud
London,ON
Summary
Personable and driven student, possessing thorough understanding of emergency medical protocols and life-saving techniques. Proficient in patient assessment and basic life support, with solid foundational knowledge in anatomy and physiology. Committed to providing compassionate and effective care, contributing to improved patient outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Figaro Coffee House
04.2024 - Current
- Maintained a clean and organized workspace ensuring productivity and safety
- Kept a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods
Clinic Receptionist
Churchil Glen Clinic
01.2023 - 07.2023
- Greeted patients, scheduled appointments and maintained records and accounts.
- Called patients to remind of upcoming appointments and help schedule testing for off-site services.
- Efficiently managed multiple lines of communication, including phone calls, emails, and faxes.
- Improved communication between patients and medical staff with accurate message relay.
Education
Diploma - Primary Care Paramedic
Fanshawe College of Applied Arts And Technology
London, ON04-2025
Diploma - General Arts And Science
Fanshawe College of Applied Arts And Technology
London, ON08-2024
Skills
- Vital signs monitoring
- Airway Management
- Intravenous therapy
- Advanced Life Support
Languages
Arabic
Native or Bilingual
Spanish
Professional Working
Certification
- Health and Safety for Food Handlers Certification - ServSafe.
- Cardio Pulmonary Resuscitation (CPR) - American Red Cross or American Heart Association.
- Basic Life Support Certification (BLS)
Timeline
Barista
Figaro Coffee House
04.2024 - Current
Clinic Receptionist
Churchil Glen Clinic
01.2023 - 07.2023
- Health and Safety for Food Handlers Certification - ServSafe.
- Cardio Pulmonary Resuscitation (CPR) - American Red Cross or American Heart Association.
- Basic Life Support Certification (BLS)
Diploma - Primary Care Paramedic
Fanshawe College of Applied Arts And Technology
Diploma - General Arts And Science
Fanshawe College of Applied Arts And Technology
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