Dana Logan
Hamilton,Ontario
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems in French and/or English.
Overview
3
3
years of professional experience
Work History
Front of House Supervisor
Stella Luna Gelato Cafe
Ottawa, ON
08.2021 - Current
- Answer calls, complete orders and payment over the phone
- Managed the floor by restocking items and promoting those that the owner wanted sold
- Drove excellent customer service through preparing food and drinks and efficiently running the cash register
- Supervised dining during the pandemic when vaccination status was required to dine in
Sales Clerk
Whole Foods Market
Ottawa, ON
03.2020 - 09.2021
- Performed administrative tasks such as printing signs, tagging merchandise for the sales floor and doing inventory
- Served customers by efficiently selecting, packaging, and preparing orders while providing the necessary information for cooking and prepping their food
- Maintained health and safety logs and ensured a positive work environment
Programs Assistant
Glanbrook Community Services
Glanbrook, ON
06.2019 - 08.2019
- Planed, Organized, and oversaw a children’s babysitting course
- Clerical work such as sending emails, answering the phone, taking down Meals on Wheels orders
- Made calls to clients and completed surveys on the effectiveness of the community services office
- Made weekly presentations to elderly members of the community pertaining to general health and wellness
Floral Cashier
Sobeys
Ancaster, ON
08.2016 - 09.2017
- Worked independently to maintain a clean and tidy department while serving customers
- Provided excellent and efficient service
- Educated customers on products and informed them on proper care for flower arrangements, potted plants, etc.
Education
Associate of Arts - Honours English and Linguistics
Carleton University
Ottawa, ON04.2022
Skills
- Production and Time Sequencing
- Alcoholic Beverage Service (Smart Serve certified)
- Food Handling
- Service Training
- Customer Service
- Verbal and Written Communication
- Cash Receipt Balancing
- Cash Handling
- Critical Thinking
Timeline
Front of House Supervisor
Stella Luna Gelato Cafe
08.2021 - Current
Sales Clerk
Whole Foods Market
03.2020 - 09.2021
Programs Assistant
Glanbrook Community Services
06.2019 - 08.2019
Floral Cashier
Sobeys
08.2016 - 09.2017
Associate of Arts - Honours English and Linguistics
Carleton University
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