Summary
Overview
Work History
Education
Skills
Websites
Training
Work Availability
Certification
Work Preference
Software
Interests
Quote
Accomplishments
Timeline
Generic
Dana Lister

Dana Lister

Sales & Continuous Improvement Leader
Beamsville,ON

Summary

PMP® certified leader with 20+ years of experience delivering manufacturing projects, operational excellence initiatives, quality systems, Lean improvements, and health & safety programs. Managed cross-functional projects valued from $30K–$1M, supported SAP ERP implementation for 100+ users, and consistently improved productivity, quality, compliance, and customer satisfaction through strategic leadership and continuous improvement.

Overview

28
28
years of professional experience
6
6

Certifications

1
1
year of post-secondary education

Work History

Sales & Continuous Improvement Leader

Daifuku Manufacturing Canada Corporation
Hamilton, ON
01.2004 - Current
  • Lead the planning, coordination, and execution of national trade shows across Canada, managing budgets, vendor contracts, logistics, marketing initiatives, and cross-functional teams to deliver successful, high-impact events.
  • Lead cross-functional team members delivering strategic manufacturing and operational projects.
  • Manage project scope, schedules, budgets, resources, risks, and stakeholder communications.
  • Supported SAP ERP implementation including process mapping, testing, UAT, training, documentation, and organizational readiness.
  • Perform internal ISO audits, support external audits, corrective actions, document control, and regulatory compliance.
  • Serve on the Joint Health & Safety Committee conducting inspections and supporting policy development.
  • Develop SOPs, work instructions, training manuals, onboarding programs, and process documentation.
  • Partner with executive leadership to drive operational excellence and organizational growth.

Inside Sales Rep. / Customer Service

Swagelok Valve & Fittings
Burlington, ON
01.1999 - 01.2004
  • Issue purchase orders to maintain stock levels and satisfy customer demands
  • Accounts Receivable duties
  • Coordinate and expedite customer orders to ensure customer satisfaction
  • Shipping/Receiving duties
  • Provide technical support to customers
  • Generate customer quotes in a timely manner
  • Assist outside sales personnel with customer inquiries
  • Establish consignment reports used for tracking and maintaining inventory for large corporations.

Education

PMP Project Management

Project Management Institute
Oakville
07.2026 - 07.2026

Project Management

McMaster University
Hamilton, ON
04.2025 - 11.2025

Executive Management

DeGroote School of Business - McMaster University
Burlington, ON
03.2024 - 06.2024

Hill Park Secondary School
Hamilton, ON

Skills

  • SAP
  • Salesforce
  • MS Office
  • Continuous Improvement
  • Business Administration
  • Executive Support
  • Technical Support
  • Meeting facilitation
  • Cross-Functional Collaboration
  • Audit reporting
  • Team Building and Leadership
  • New Hire Onboarding
  • Strategic Planning
  • Training and Development
  • Project management
  • Customer relationship management
  • Training employees
  • Sales strategies
  • Process improvement
  • Team leadership

Training

  • Project Management • Operational Excellence • Lean Manufacturing • Continuous Improvement • ISO 9001/14001 • Internal Auditing • CAPA • Health & Safety • JHSC • SAP ERP • Salesforce CRM • Risk Management • Change Management • Stakeholder Engagement • Process Improvement • UAT • Team Leadership

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Project Management Professional PMP® - July 2026
  • First Aid/CPR - May 2026
  • Project Management Studies - November 2025
  • Executive Business Management - June 2024
  • Internal ISO Auditor - June 2024
  • Working at Heights - September 2023
  • WHMIS 2015 - September 2023

Work Preference

Work Type

Full Time

Location Preference

HybridOn-Site

Important To Me

Career advancementPersonal development programsWork-life balanceCompany CultureTeam Building / Company Retreats

Software

SAP

Salesforce

Microsoft Office

Interests

Learning new skills

Sports

Outside events

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Accomplishments

  • Created an improvement project to track production flow and identify issues that interfere with production, resulting in increased efficiency, higher margins, and overall cost effectiveness.
  • Successfully organized tradeshow exhibits for networking and promotion.

Timeline

PMP Project Management

Project Management Institute
07.2026 - 07.2026

Project Management

McMaster University
04.2025 - 11.2025

Executive Management

DeGroote School of Business - McMaster University
03.2024 - 06.2024

Sales & Continuous Improvement Leader

Daifuku Manufacturing Canada Corporation
01.2004 - Current

Inside Sales Rep. / Customer Service

Swagelok Valve & Fittings
01.1999 - 01.2004

Hill Park Secondary School
Dana ListerSales & Continuous Improvement Leader