Dana Kurylyk
Saskatoon,SK
Summary
People-oriented Shift Leader successful at executing new initiatives. Committed to creating a positive workplace culture consistent with Starbucks' mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Starbucks
Saskatoon, Canada
09.2022 - Current
- Promoted a positive environment for customers and team members, and worked collaboratively with team members.
- Trained new employees on company policies and operational procedures.
- Monitored inventory levels and arranged for timely replenishment of supplies.
- Enforced safety protocols to maintain a secure work environment for staff.
Clerical and Administrative Assistant
Children’s Oral Care Center
Abbotsford, Canada
05.2022 - 08.2022
- Supported dental staff in patient intake and record management processes.
- Ensured cleanliness and organization of reception area and patient waiting rooms.
- Managed insurance verification and addressed billing inquiries for patient accounts.
Shift Supervisor
Dairy Queen
Willoughby, Canada
10.2018 - 08.2021
- Resolved customer issues by providing effective solutions and maintaining satisfaction.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to facilitate business operations.
Education
Honours BA - Psychology
University of Saskatchewan
Saskatoon, SKSkills
- Customer resolution
- Team collaboration
- Operational procedures
- Problem solving
- Leadership skills
- Time management
Languages
English
Native/ Bilingual
French
Professional
Korean
Limited
References
References available upon request.
Timeline
Shift Supervisor
Starbucks
09.2022 - Current
Clerical and Administrative Assistant
Children’s Oral Care Center
05.2022 - 08.2022
Shift Supervisor
Dairy Queen
10.2018 - 08.2021
Honours BA - Psychology
University of Saskatchewan