Summary

Overview

Work History

Education

Skills

Languages

Design Contest Entry(3rd time) / Beauty License / Semi- Permanent License

Timeline

Dana Jung

Edmonton,Alberta

Summary

Dynamic professional with a proven track record in customer service and housekeeping, demonstrated at MAKE SOME KOREAN FOOD and other esteemed establishments. Excelled in teamwork, enhancing guest experiences, and streamlining operations. Achieved significant improvements in client satisfaction and operational efficiency through innovative design solutions and effective communication and won three awards in national design competitions.

Overview

years of professional experience

Work History

Housekeeper

MAKE SOME KOREAN FOOD

10.2024 - Current

Make the food they ask for, clean up after themselves and the trash cans.
Change bed sheets regularly and replenish any missing items.

EVERY SERVER

SERVING, CUSTOMER SERVICE

01.2015 - Current

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Bussed and reset tables to keep dining room and work areas clean.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Education TEACHER

TAUGHT

09.2005 - 07.2009

Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Facilitated parent-teacher conferences, communicating student progress and addressing concerns collaboratively for optimal success.
Utilized data-driven instruction methods to pinpoint areas needing improvement, subsequently tailoring instruction accordingly for enhanced outcomes.

Interior Designer

DESIGNER

05.1999 - 07.2004

Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.

Restaurant Server

Food Delivery Services

01.1997 - 12.2002

Served food and beverages promptly with focused attention to customer needs.
Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Answered customers' questions, recommended items, and recorded order information.

Education

Associate of Arts - Textile Design

Cheonggang Cultural Industry University

Korea

02-1999