Summary
Overview
Work History
Education
Skills
Languages
Design Contest Entry(3rd time) / Beauty License / Semi- Permanent License
Timeline
Generic

Dana Jung

Edmonton,Alberta

Summary

Dynamic professional with a proven track record in customer service and housekeeping, demonstrated at MAKE SOME KOREAN FOOD and other esteemed establishments. Excelled in teamwork, enhancing guest experiences, and streamlining operations. Achieved significant improvements in client satisfaction and operational efficiency through innovative design solutions and effective communication and won three awards in national design competitions.

Overview

28
28
years of professional experience

Work History

Housekeeper

MAKE SOME KOREAN FOOD
10.2024 - Current
  • Make the food they ask for, clean up after themselves and the trash cans.
  • Change bed sheets regularly and replenish any missing items.

EVERY SERVER

SERVING, CUSTOMER SERVICE
01.2015 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Education TEACHER

TAUGHT
09.2005 - 07.2009


  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Facilitated parent-teacher conferences, communicating student progress and addressing concerns collaboratively for optimal success.
  • Utilized data-driven instruction methods to pinpoint areas needing improvement, subsequently tailoring instruction accordingly for enhanced outcomes.

Interior Designer

DESIGNER
05.1999 - 07.2004
  • Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
  • Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.

Restaurant Server

Food Delivery Services
01.1997 - 12.2002
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Answered customers' questions, recommended items, and recorded order information.

Education

Associate of Arts - Textile Design

Cheonggang Cultural Industry University
Korea
02-1999

Skills

  • Teamwork
  • Housekeeping
  • Customer service

Languages

English
Limited Working
Korean
Native or Bilingual

Design Contest Entry(3rd time) / Beauty License / Semi- Permanent License

textile design contest entry(1997)

textile design contest entry(1998)

seoul textile design contest entry(1998)

semi-permanent license(2016)

beauty license(2021)

Timeline

Housekeeper

MAKE SOME KOREAN FOOD
10.2024 - Current

EVERY SERVER

SERVING, CUSTOMER SERVICE
01.2015 - Current

Education TEACHER

TAUGHT
09.2005 - 07.2009

Interior Designer

DESIGNER
05.1999 - 07.2004

Restaurant Server

Food Delivery Services
01.1997 - 12.2002

Associate of Arts - Textile Design

Cheonggang Cultural Industry University
Dana Jung