Dana Eggert
Kamloops,BC
Summary
Hardworking and passionate employee with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Looking for an evening and weekend job, flexible with schedule.
Overview
6
6
years of professional experience
Work History
Sales Representative & Project Manager
Access Countertops LTD
08.2020 - Current
- Sales representative
- November 2021 became Project Manager
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
Server/Bartender ( Seasonal )
North Paws Baseball Team
06.2023 - 09.2023
- Maintained clean and organized bar area.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Anticipated guest needs and provided proactive service.
- Determined customer preferences to suggest appropriate cocktails and increase sales.
- Communicated with guests to record orders and assess needs.
- Served high customer volumes during special events, nights, and weekends.
Cashier
Superstore
09.2019 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Crew Trainer & Guest Experience Leader
Mcdonalds
07.2017 - 09.2019
- Worked till, kept up store cleanliness
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Trained new crew members, evaluated new crew members progress
- Greeted customers, promoted new products, offered assistance.
Education
High School Diploma -
Valleyview Secondary School
Kamloops, BC01.2020
Skills
- Excellent customer service skills
- Work well in busy and fast paced environments
- Calm Under Pressure
- Conflict Resolution
- Great organizational and leadership skill
- Multitasking Abilities
- Time Management
- Problem Resolution
- Teamwork and Collaboration
References
Madison, 778-586-1720, Co Worker
Janita, 204-362-2475, Family Friend
Timeline
Server/Bartender ( Seasonal )
North Paws Baseball Team
06.2023 - 09.2023
Sales Representative & Project Manager
Access Countertops LTD
08.2020 - Current
Cashier
Superstore
09.2019 - 08.2020
Crew Trainer & Guest Experience Leader
Mcdonalds
07.2017 - 09.2019
High School Diploma -
Valleyview Secondary School
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