Dana Daugherty
Surrey,BC
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and event planning. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Comfort Zone Products
11.2022 - Current
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
Office Manager
The Foam Shop
11.2011 - 11.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records..
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Front Desk Receptionist
Hampton Inn Suites
11.2009 - 11.2011
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees, and payments.
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
- Confirmed relevant guest information and payment methods to prevent fraud.
Store Manager
Gone Gaming
02.2009 - 11.2009
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Advised customers on video game recommendations based on their interests and passions
- Tech support fixing Xbox, Playstation and Wii Systems
Education
Associate of Arts - Hospitality Management
South Alberta Institute of Technology
CalgarySkills
- Time management
- Budgeting
- Scheduling
- Event Coordination
- Critical thinking
- Strong problem solver
Timeline
Administrative Assistant
Comfort Zone Products
11.2022 - Current
Office Manager
The Foam Shop
11.2011 - 11.2022
Front Desk Receptionist
Hampton Inn Suites
11.2009 - 11.2011
Store Manager
Gone Gaming
02.2009 - 11.2009
Associate of Arts - Hospitality Management
South Alberta Institute of Technology
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