Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DaNa Cha

Burnaby,BC

Summary

extensive experience in the customer service industry for 3 years in total, has taught me not only the value of providing positive, individualized service to all customers, but also has developed me a strong sense of teamwork with my fellow colleagues working in a fast paced environment. As I was assigned as a VIP server at a fine dining restaurant, I made sure to promote each guest's comfort to ensure that all of their questions about products were answered and that each customer felt listened to. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Reverie Kichen

Barista/server
09.2024 - Current
  • Assist transaction either cash and card payments via POS machine
  • Keep a bright smile when seeing off and welcoming guests
  • Skilled at working independently and collaboratively in a team environment.

McDonald's

Server
04.2024 - 08.2024
  • Take and customize customer’s orders, Help transaction for payment, Inventory check.
  • Keep up the high standard of hygiene and sanitize regularly
  • Worked

Teaclass Le Chat Blanc

Server/barista
08.2023 - 04.2024
  • Helping Customer by communicating customer requests to the kitchen. Serve the dishes.
  • Recommend alcoholic beverages that go well with the food
  • Collaborated with team members to share best practices for handling complex inquiries and improving overall performance.

Palgongtea,

Barista
02.2022 - 12.2022
  • Available to Boil pearls and make them in the right proportion to sugar.
  • Make drinks like cafe latte or cafe mocha using the coffee machine
  • Learned and adapted quickly to new technology and software applications.

Sushi Den

Server
01.2021 - 08.2021
  • Available to trim raw shrimp, Available to do torch work to cook sushi. proficiently take customers order.
  • Catch what a customer needs before they ask for an attention
  • Assisted in preparing recreational materials and supplies for each activity.

Education

Associate of Arts - Accounting

Keimyung University
Republic Of Korea

High School Diploma -

Jangsung
Republic Of Korea
02-2021

Skills

  • Good listener
  • Patience
  • Multitasking
  • Diligence
  • Punctual
  • Empathetic
  • Efficient

Certification

Serving it right (SIR)

Timeline

Reverie Kichen

Barista/server
09.2024 - Current

McDonald's

Server
04.2024 - 08.2024

Teaclass Le Chat Blanc

Server/barista
08.2023 - 04.2024

Palgongtea,

Barista
02.2022 - 12.2022

Sushi Den

Server
01.2021 - 08.2021

Serving it right (SIR)

Associate of Arts - Accounting

Keimyung University

High School Diploma -

Jangsung
DaNa Cha