Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dana Anderson

Calgary

Summary

Highly organized and dependable professional skilled in efficiently managing multiple priorities while maintaining a positive attitude. Proven track record of taking on extra responsibilities to ensure team goals are met. Committed to delivering exceptional results and fostering a collaborative work environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

Tim Hortons
10.2022 - 02.2023

Customer Service:

  • Greet customers in a friendly and professional manner.
  • Take customer orders accurately and efficiently, either in-person or drive-thru.

Food and Beverage Preparation:

  • prepare and serve hot and cold beverages (coffee, tea, espresso drinks) and baked goods.
  • Assemble orders accurately, ensuring customers get exactly what they requested

Cashier and POS System:

  • Ensure all transactions are processed quickly and efficiently.
  • Issue receipts and maintain proper cash handling procedures.

Team Collaboration:

  • Help colleagues with tasks as needed and contribute to a positive team environment.
  • Assist in training new staff members and share knowledge to help them succeed

Associate

Dollarama
05.2023 - 11.2023

Customer service:

  • Greet customers in a friendly and professional manner.
  • Assist customers by answering questions, providing product information, and offering recommendations.

Cash duties:

  • Operate the cash register, process transactions, and handle cash, credit, and debit payments.

Stocking and Merchandising

  • Receive, unpack, and organize new stock shipment
  • Assist in organizing store displays to maximize sales and maintain a clean, organized shopping environment.

Team Member

Bar Burrito
04.2024 - 10.2024

Customer service:

  • Greet and engage customers with a friendly, welcoming attitude.
  • Take customer orders and answer questions about the menu, ingredients, and dietary restrictions.
  • Provide excellent customer service, ensuring that customers have a positive experience from start to finish.
  • Handle customer complaints or concerns professionally, ensuring customer satisfaction.

Food preparation:

  • Prepare fresh ingredients for burritos, tacos, bowls
  • Ensure food safety and cleanliness by following proper food handling procedures.
  • Maintain the quality and consistency of food products

Cash and store maintenance.

Education

W.H. Croxford High School
Airdrie, AB
06.2023

Skills

  • strong communication
  • Active Listening
  • Problem-Solving
  • Multitasking
  • Team Leadership/ Team Work
  • Ability to Adapt

Certification

  • Pro Serve
  • Workplace safety course completed
  • WHMIS course completed
  • Educated in the protection guidelines & customer safety

Languages

English
Full Professional

Timeline

Team Member

Bar Burrito
04.2024 - 10.2024

Associate

Dollarama
05.2023 - 11.2023

Crew Member

Tim Hortons
10.2022 - 02.2023

W.H. Croxford High School
Dana Anderson