Overview
Work History
Education
Extracurricular Activities
Certifications
Languages
Timeline
Generic

Dana Al-Shamali

Aurora,Canada

Overview

4
4
years of professional experience

Work History

Supervisor

Shoppers Drug Mart
Aurora, ON
01.2021 - 10.2023
  • Exceptional customer service and conflict resolution
  • Assisting customers with inquiries and complaints
  • Training and onboarding new employees
  • Managing store opening and closing procedures
  • Delegating tasks and ensuring productivity

Crew Member

Booster Juice
Aurora, Ontario
06.2023 - 09.2024
  • Handling multiple orders quickly in a fast-paced environment
  • Processing transactions, handling cash, and balancing tills
  • Handling customer complaints, resolving issues quickly, and adjusting to changing demands.
  • Ensuring compliance with company policies and procedures
  • Gained the responsibility of being a key holder of store
  • Working Independently in a fast pace environment

Student Teacher

Wellington Public School
Aurora, Ontario
09.2023 - 12.2024
  • Engaging effectively with diverse individuals, whether students, customers, or colleagues.
  • Balancing multiple tasks efficiently while maintaining accuracy and attention to detail.
  • Adjusting to changing situations, handling challenges, and making quick decisions.
  • Providing personalized, one-on-one support tailored to each individual's needs

Volunteer

Play Forever
Aurora, Ontario
01.2021 - 12.2023
  • Organized team practices and monitored player progress during games
  • Guiding and motivating groups, ensuring smooth teamwork and cooperation
  • Creating a welcoming, supportive atmosphere while addressing concerns and providing assistance
  • Overseeing multiple participants and tasks while maintaining attention to detail

Education

Bachelor of Management And Organizational Studies -

Western University
London
04-2028

High School -

Aurora High School
Aurora, ON
06-2024

Extracurricular Activities

Accounting Association Club 

Women In Business Leadership Club

Marketing Media Club President 

Project Better You Club President

Certifications

First aid Certified 

CPR Certified 

Babysitting Cource Completiton 

Languages

English

Arabic

References Available Upon Request 

Timeline

Student Teacher

Wellington Public School
09.2023 - 12.2024

Crew Member

Booster Juice
06.2023 - 09.2024

Supervisor

Shoppers Drug Mart
01.2021 - 10.2023

Volunteer

Play Forever
01.2021 - 12.2023

Bachelor of Management And Organizational Studies -

Western University

High School -

Aurora High School

Similar Profiles

CREATE PROFILE
Dana Al-Shamali