Dan Zruna
Chatham,ON
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with 25 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Customer-oriented General Manager focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments.
Overview
12
12
years of professional experience
Work History
General Manager
Bobs Motorsport Ltd
06.2022 - 11.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Branch Manager
Agris Cooperative Ltd.
08.2018 - 05.2022
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Consulted customers to boost product sales and services.
Branch Manager
Thompsons Limited
03.2012 - 07.2018
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Education
Associate of Applied Science - Business, Tool And Die
St. Clair College of Applied Arts And Technology
Windsor, ON06.1987
High School Diploma -
Chatham-Kent Secondary School
Chatham, ON06.1983
Skills
- Profit and Loss Analysis
- Process Redesign
- Sales Team Development
- Market Growth
- Cross-Functional Team Management
- Effective Team Building
Accomplishments
- Marketing - Implemented marketing strategies which resulted in 40% growth of customer base.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
Timeline
General Manager
Bobs Motorsport Ltd
06.2022 - 11.2023
Branch Manager
Agris Cooperative Ltd.
08.2018 - 05.2022
Branch Manager
Thompsons Limited
03.2012 - 07.2018
Associate of Applied Science - Business, Tool And Die
St. Clair College of Applied Arts And Technology
High School Diploma -
Chatham-Kent Secondary School
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