DAN RUFUS
London,Ontario
Summary
Sales Representative with 5 years of experience excelling in customer service and sales analysis. Proven track record of boosting conversion rates and client satisfaction through strategic sales techniques and collaborative efforts. Passionate about leveraging IT literacy and communication skills to drive business growth and enhance customer relationships.
Professional with strong experience in providing essential home support. Known for reliability and adaptability, ensuring seamless transitions with changing needs. Skilled in personal care, household management, and emotional support. Focused on collaborative teamwork and achieving impactful results.
Overview
5
5
years of professional experience
Work History
Home Support Worker
Paramed Home Health
07.2024 - 10.2024
- Monitored vital signs and reported health concerns to healthcare professionals in a timely manner.
- Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
- Contributed to a positive work environment by collaborating with colleagues and maintaining open lines of communication within the caregiving team.
- Assisted clients with mobility issues, ensuring safe transfers and ambulation around the home.
Sales Representative
OrendaCircle Marketing
09.2023 - 03.2024
- Executed sales pitches, boosting conversion rates by 25% in the first quarter
- Built strong customer relationships, converting prospects into long-term clients
- Implemented strategic sales techniques, improving client retention
- Enhanced customer rapport, contributing to business growth and client satisfaction
- Collaborated with team to streamline sales processes, increasing efficiency and meeting monthly targets
- Conducted thorough market research to identify new sales opportunities, contributing to a 10% increase in market share
- Analyzed customer feedback to refine sales approaches, boosting client satisfaction scores by 20%
- Assisted customers with product selection, ensuring a positive shopping experience and increased satisfaction
- Implemented a new inventory system, reducing stock discrepancies by 14.7%, boosting efficiency
- Maintained clean, welcoming store displays, enhancing the overall customer environment
- Processed sales transactions quickly and accurately, improving checkout speed
- Collaborated with team to enhance customer service, resolving issues promptly
- Analyzed sales data to identify trends, enabling targeted marketing strategies that increased sales by 12%
- Optimized product placement through data analysis, increasing monthly sales by 8%
Home Support Worker
Eastern Health
01.2023 - 11.2023
- Supported seniors, hospice patients, and individuals with dementia, enhancing their quality of life
- Provided companionship and emotional support, fostering a trusting relationship with clients
- Assisted with meal preparation and feeding, ensuring proper nutrition and care
- Eager to learn quickly and contribute effectively, demonstrating strong work ethics and punctuality
- Facilitated daily activities for seniors, hospice patients, and individuals with dementia, promoting a safe and comfortable environment
- Worked closely with healthcare professionals to ensure comprehensive care for patients, enhancing overall well-being and satisfaction
- Implemented personalized care plans, resulting in improved patient nutrition and emotional well-being
- Engaged clients in meaningful conversations and activities, significantly boosting their morale and engagement
Library Assistant
Dority Secondary School
10.2021 - 01.2022
- Assisted students and staff in finding library resources, boosting research efficiency and satisfaction
- Organized and cataloged over 1,000 books, enhancing library accessibility and order
- Maintained a quiet study environment, improving student concentration and productivity
- Enhanced library accessibility by assisting students with research, increasing resource utilization by 20%
Sales Assistant
Mercy Train Textiles
10.2020 - 09.2021
Food Counter Attendant
Chicken Republic
10.2019 - 03.2020
- Maintained a clean dining area by clearing and sanitizing tables, enhancing customer satisfaction
- Efficiently took customer orders and packaged take-out food, improving service speed
- Performed sweeping, mopping, and polishing of floors, ensuring a welcoming environment
- Received and organized supplies, optimizing storage and reducing clutter
- Operated dishwashers to support kitchen operations, ensuring a steady flow of clean dishes
- Worked closely with team members to maintain a clean and welcoming environment, contributing to higher customer satisfaction
Education
Personal Support Worker -
Fanshawe College of Applied Arts And Technology
London, ONBA (Hons) - Psychology
Memorial University of Newfoundland
St John's10.2024
Salesforce Sales Operations Professional Certificate - Sales Force Automation And CRM Analytics
Coursera
12.2023
Catholic Central Highschool -
Catholic Central Highschool
Windsor, Ontario06.2023
Secondary School Diploma -
Dority Secondary School
Abia State, Nigeria08.2022
Skills
- Customer Service
- Complaint Resolution
- Administration
- Teamwork
- Collaboration
- Communication
- IT Literacy
- Meal Preparation
- Analysis
- Team Player
- Marketing Strategies
- Visual Merchandising
- Sales Techniques
- Client Retention
- Compassionate
- Tolerance
- Household Support
- Critical Thinking
Languages
English
Full Professional
French
Elementary
Hobbies and Interests
- Reading
- Hiking
- Painting
Timeline
Home Support Worker
Paramed Home Health
07.2024 - 10.2024
Sales Representative
OrendaCircle Marketing
09.2023 - 03.2024
Home Support Worker
Eastern Health
01.2023 - 11.2023
Library Assistant
Dority Secondary School
10.2021 - 01.2022
Sales Assistant
Mercy Train Textiles
10.2020 - 09.2021
Food Counter Attendant
Chicken Republic
10.2019 - 03.2020
Catholic Central Highschool -
Catholic Central Highschool
Secondary School Diploma -
Dority Secondary School
Personal Support Worker -
Fanshawe College of Applied Arts And Technology
BA (Hons) - Psychology
Memorial University of Newfoundland
Salesforce Sales Operations Professional Certificate - Sales Force Automation And CRM Analytics
Coursera
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