Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Dan Nabo

Oxnard

Summary

Highly-focused and ambitious individual bringing several years of extensive customer service, public relations and philanthropic background. Astute and proactive problem-solver possessing elevated business and operations acumen honed through progressive career history, diverse industries knowledge and accomplished education.

Overview

13
13
years of professional experience
3
3
years of post-secondary education

Work History

HR Manager

MWRK Online Casino
Metro Manila
09.2019 - 05.2024
  • Managed recruitment processes to attract top talent for various positions.
  • Implemented performance appraisal systems to evaluate employee contributions effectively.
  • Facilitated training sessions to improve team skills and workplace knowledge.

Assistant Store Manager

ArkAngel Computer Hub
Metro Manila
04.2017 - 10.2019
  • Assisted in daily operations and customer service at ArkAngel Computer Hub.
  • Managed inventory and ensured accurate stock levels for all products.
  • Coordinated promotional activities to enhance customer awareness and sales.

Virtual Office Assistant

CourseHorse
Metro Manila
03.2017 - 06.2018
  • Managed scheduling and calendar coordination for multiple clients.
  • Communicated with clients to address inquiries and provide support.
  • Handled data entry tasks using various software tools efficiently.

Sales Chat Agent

TELUS International Philippines
Metro Manila
07.2013 - 08.2014
  • Assisted customers by answering inquiries through live chat support.
  • Collaborated with team members to enhance customer satisfaction and service quality.
  • Maintained updated knowledge of products and services for accurate assistance.
  • Engaged with customers to build rapport and encourage positive experiences online.
  • Analyzed customer data to identify trends in purchasing behavior.
  • Explained new products and services to customers.

Textpert Agent

KGB deals USA
Metro Manila
07.2011 - 05.2012
  • Assisted customers with inquiries and provided accurate information regarding promotions.
  • Responded promptly to customer service chats and inquiries from diverse groups of individuals.

Education

University of Perpetual Help Rizal-Molino
Bacoor, cavite

Some College (No Degree) - Communication Arts

De Lasalle University-Dasmariñas
Dasmariñas, Cavite, PH
06.2001 - 03.2004

Skills

  • Computer literate
  • Merchandising and product sales strategies
  • Good in communication
  • Adaptive and flexible
  • Analytical skills

Languages

English
Professional
Tagalog/Filipino
Native/ Bilingual

References

References available upon request.

Timeline

HR Manager

MWRK Online Casino
09.2019 - 05.2024

Assistant Store Manager

ArkAngel Computer Hub
04.2017 - 10.2019

Virtual Office Assistant

CourseHorse
03.2017 - 06.2018

Sales Chat Agent

TELUS International Philippines
07.2013 - 08.2014

Textpert Agent

KGB deals USA
07.2011 - 05.2012

Some College (No Degree) - Communication Arts

De Lasalle University-Dasmariñas
06.2001 - 03.2004

University of Perpetual Help Rizal-Molino
Dan Nabo