DAN HUFF
Airdrie,Alberta
Summary
Proven leader in retail operations with extensive experience in team development, strategic planning, and customer satisfaction. Skilled in driving sales growth and implementing operational improvements, offering valuable insights for efficiency and cost reduction. Ready to leverage expertise in a managerial role to support and enhance team performance.
Overview
18
18
years of professional experience
Work History
Store Manager
London Drugs
Burnaby, B.C.
03.2017 - Current
- Lead daily operations of a high-traffic retail store with full accountability for sales, team performance, merchandising and customer satisfaction.
- Managed, mentored and developed a team of over 130 employees resulting in increased staff retention and engagement.
- Implemented operational improvements that increased efficiency and reduced operating costs.
- Ensured adherence to company policies, health and safety regulations and visual merchandising standards.
Assistant Store Manager
London Drugs
Maple Ridge, B.C.
03.2015 - 03.2017
- Oversaw all store operations in partnership with and in the absence of the Store Manager.
- Contributed to the consistent achievement of sales targets and financial benchmarks.
- Co-led staff training and onboarding initiatives, improving productivity and team cohesion.
- Enhanced customer satisfaction by resolving escalated issues with professionalism and care.
Department Manager General Merchandise
London Drugs
Richmond, B.C.
03.2007 - 03.2015
- Responsible for the overall direction and supervision of staff on the general sales floor towards achieving company objectives, ensuring all merchandising standards are met, maximizing sales opportunities and managing the general sales floor by utilizing all relevant financial information.
Education
Standard First Aid for Industry (OFA Level 1 Equivalent)
04.2023
Mental Health First Aid
St. John's Ambulance
03.2017
Diploma -
Mount Douglas High School
BC06-1993
Skills
- Retail operations and profit management
- Sales leadership
- Visual merchandising
- Inventory management
- Operational efficiency
- Customer relationship management
- Team leadership
- Staff training and development
- Conflict resolution
- Performance tracking
- Profit maximization strategies
- Financial analysis and reporting
- Strategic planning
- Point of sale systems
- Inventory oversight and control
- Recruitment and hiring processes
- Microsoft Office proficiency
References
References available upon request.
Awards
- Million Dollar Club Award - London Drugs, Awarded annually from 2019 to 2023 for achieving $1M+ in weekly store sales.
- Top Contribution Award, Recognized for outstanding leadership and performance excellence., 10/2015
Timeline
Store Manager
London Drugs
03.2017 - Current
Assistant Store Manager
London Drugs
03.2015 - 03.2017
Department Manager General Merchandise
London Drugs
03.2007 - 03.2015
Standard First Aid for Industry (OFA Level 1 Equivalent)
Mental Health First Aid
St. John's Ambulance
Diploma -
Mount Douglas High School
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