Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Interests
Timeline
Generic

Dan Faught

Rancho Santa Margarita

Summary

Accomplished Fleet Services Director at Park West Landscape with expertise in equipment procurement and team leadership. Successfully led transition to battery power solutions for improved operational efficiency. Recognized for exceptional communication skills and dedication to regulatory compliance.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Director of Fleet Services

Park West Landscape
10.2021 - 02.2025
  • Oversaw procurement of vehicles, trailers, and equipment across Maintenance, Construction, Tree Care, and Corporate Service branches, total assets of $52,000,000.
  • Oversaw operations across 6 repair facilities and coordinated efforts of 28 service technicians.
  • Responsible for the repair and maintenance of over 800 vehicles, 300 pieces of construction equipment, 300 trailers, and over 4,000 pieces of small equipment.
  • Designed processes for transitioning small equipment to battery power, including use of all State and Federal rebates and vendor discounts.
  • Mentored management staff, fostering professional development and enhancing team performance.
  • Optimized budget allocation for projects, ensuring effective use of resources and cost control.

Service Manager

Theodore Robbins Ford
10.2020 - 10.2021
  • Managed daily activities of Service Drive and a team of eight Service Advisors.
  • Ensured compliance with warranty procedures.
  • Monitored service staff performance and provided feedback for improvement.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.

Fleet Service Manager

Santa Margarita Ford
03.2000 - 06.2020
  • Directed daily operations of Fleet Service Center overseeing a team of 10 Service Technicians.
  • Acquired new business contracts with fleet customers and municipalities.
  • Delivered outstanding customer support.
  • Developed and implemented maintenance schedules to optimize vehicle performance and longevity.
  • Managed vendor relationships, negotiating contracts for parts and services to reduce operational costs.
  • Trained and mentored staff on best practices for fleet management and vehicle maintenance protocols.

Education

Some College (No Degree) - Business Administration and Management

Fullerton College
Fullerton, CA

Skills

  • Fleet management
  • Equipment procurement
  • Vehicle repair and maintenance
  • Battery Solutions Consultant
  • Vendor negotiation
  • Shop setup and management
  • Regulatory compliance
  • Team leadership and building
  • Hiring and retention
  • Verbal and written communication
  • Decision-making
  • Budget control

Accomplishments

    Saved the Company $160,000 over 6 months utilizing State and Federal Rebate programs and vendor discounts while converting gas powered small equipment to battery power.

    Saved the company hundreds of thousands dollars by establishing updated Preventative Maintenance and Recycle programs.

    Identified deficiencies in the build of our Maintenance, Construction and Tree Care vehicles and designed more efficient models through expanded vendor networks.

    Utilized our vendor network to train the field and shop personal to better use and maintain our equipment in a more safe and cost effective manner.

    While at Ford, increased Service sales from $1.2m to $3.5m annually.

    Increased wholesale part sales from $1.2m to $2.4m in one year.

Affiliations

  • Hiking, biking and golfing
  • Traveling with family

Certification

Ford Senior Master Service Advisor

Ford Senior Master Service Manager

Ford Senior Master Fleet Service Advisor

Ford Senior Master Fleet Service Manager

Ford Senior Master Warranty Administrator


Interests

Hiking and biking

Traveling

Golfing

Timeline

Director of Fleet Services

Park West Landscape
10.2021 - 02.2025

Service Manager

Theodore Robbins Ford
10.2020 - 10.2021

Fleet Service Manager

Santa Margarita Ford
03.2000 - 06.2020

Some College (No Degree) - Business Administration and Management

Fullerton College

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Dan Faught