Dan Broderick
Port Colborne
Summary
Proven multitasker and customer service expert, honed skills at The Beer Store and Sherkston, ensuring high accuracy in transactions and fostering customer loyalty. Demonstrated strong work ethic across roles, enhancing guest experiences and operational efficiency. Excelled in fast-paced environments, achieving seamless service transitions and developing a reliable reputation.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Cashier
The Beer Store
10.2006 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Bartender
Sun Communities
06.2018 - 10.2024
- Served high customer volumes during afternoon, evening, and weekend shifts.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Made the schedule for the bartenders according to what would be required, ordered all alcohol and supplies for the day to day bar services.
Server
Don Cherry's Sports Grill
11.2017 - 05.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor's - Recreation And Leisure
Brock University
St. Catharines, NoneSkills
- Customer service
- Strong multitasking
- Strong work ethic
- Customer assistance
- Highly reliable
Certification
- Smart Serve
- TIPS Certification
Timeline
Bartender
Sun Communities
06.2018 - 10.2024
Server
Don Cherry's Sports Grill
11.2017 - 05.2018
Cashier
The Beer Store
10.2006 - Current
- Smart Serve
- TIPS Certification
Bachelor's - Recreation And Leisure
Brock University
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