Damoun Ahmadnia
IT Technician, Department Of Justice
Summary
Versatile IT Technician at the Department of Justice Canada, enhancing data integrity and streamlining IT support. Adapts to rapidly changing work situations and employee realities. Expert in hardware installations and adept at fostering team collaboration. Is well versed in safe practices for handling and transferring sensitive data between users and locations
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
IT Technician
Department of Justice Canada
07.2023 - Current
- Upheld governmental and organizational security standards in a professional work environment.
- Bolstered data integrity and recovery processes, conducting regular backups and testing restore procedures.
- Facilitated seamless hardware upgrades for enhanced system performance, carefully planning and executing component replacements.
- Supported seamless remote work transitions by setting up and troubleshooting VPN connections for employees.
- Improved IT support efficiency, documenting common issues and their solutions.
- Streamlined inventory management for IT equipment, maintaining accurate records and facilitating timely replacements.
- Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.
BCIT ISSP Program
Breeze Traffic
09.2022 - 12.2022
- Documented the process of using a pre-trained audio identification model to identify loud sounds, and to group them into classifications.
- Worked alongside peers of varying skill levels to accomplish our goal, while maintaining our standards of work quality.
- Communicated with our project employer to set up meeting dates, and to update them on progress so that they stay informed throughout the program.
General Labourer
Bevco Sales International
10.2019 - 03.2020
- Followed Canadian Occupational Health and Safety (OH&S) regulations to promote safe equipment operation and workplace safety.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Interpreted blueprints, schematics and technical documentation to obtain project instructions and completion requirements.
- Inspected welded and assembled projects to verify alignment with blueprint specifications.
- Worked alongside other fabricators, and labourers to assemble and ship complete projects out to customers.
Education
High School Diploma -
University Hill Secondary School
Vancouver, BC 09.2014 - 06.2019
Computer Information Technology Diploma - Information Technology
British Columbia Institute of Technology
Vancouver 09.2020 - Current
Skills
Hardware installations
Desktop Technical Support
Help Desk Operations
Agile Development
Technical Support
Windows Server Administration
Information Security
Incident Management
Remote Support
Python
MySQL database management
AWS
Bash & Powershell
Languages
English
Excellent
Farsi
Very Good
Timeline
IT Technician
Department of Justice Canada
07.2023 - Current
BCIT ISSP Program
Breeze Traffic
09.2022 - 12.2022
Computer Information Technology Diploma - Information Technology
British Columbia Institute of Technology
09.2020 - Current
General Labourer
Bevco Sales International
10.2019 - 03.2020
High School Diploma -
University Hill Secondary School
09.2014 - 06.2019