Damon Morgan
Winnipeg,MB
Summary
Transportation Manager with 20+ years of experience overseeing employees to meet efficiency and performance targets. Strong understanding of effective routing and transportation cost-saving measures. Deep knowledge of training and safety standards. Highly organized with strong attention to detail and accuracy with commitment to customer service and meeting deadlines. Driven leader to motivate and develop employees.
Overview
28
28
years of professional experience
Work History
Transportation Manager
CN Rail
01.2010 - Current
- Performed safety observations and efficiency tests daily on unionized staff to ensure they are working safely and obiding by all CROR Rules and regulations.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Maintained compliance with all regulations. Managed and motivated employees to be productive and engaged in work.
- accomplished multiple tasks within established timeframes.
- Collaborated with other departments, aligning goals to improve overall company performance.
- Managed a team of employees, providing support and guidance to improve performance and productivity.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
Sort Manager
Purolator
03.2008 - 01.2010
- Responsible for 60 unionized employees
- Managed the daily unloading of semi trailers and air containers. Always met deadline of 6:00am in order to dispatch shipments for the day
- Responsible for safety and training
- Responsible for overall productivity and time management.
- Enhanced employee morale through recognition programs and incentive structures that rewarded top performers.
- Coordinated with transportation partners to improve shipment schedules, minimizing delays in product delivery.
- Set record for manual sort process, consistently beating automated sort numbers
Fleet Manager
Bison Transport
06.2004 - 11.2006
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
- Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
- Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
- Facilitated smooth communication channels between drivers and dispatchers to improve overall operational flow.
- Managed a diverse team of drivers, maintenance crews, and administrative staff which contributed to improved collaboration and efficiency in the workplace.
CRR - Customer First Contact
CN Rail
05.2000 - 02.2008
- First point of contact for potential customers. Described services offered, costs and formed new relationships
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained up-to-date knowledge of products, services, and promotions, enabling effective communication with customers.
- Utilized customer relationship management software effectively for tracking interactions and progress towards issue resolution.
- Trained new employees on company policies and procedures, contributing to a strong team dynamic.
TMC - Train Movement Clerk
CN Rail
01.1997 - 05.2000
- Responsible for all train movement and reporting
- Provide switch list to rail crews
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
GED -
Grant Park High School
Winnipeg, MB06.1993
Skills
- Safety regulations implementation
- Cost control and tracking
- Staff recruitment
- Relationship Building
- Transportation Management
- Supply Chain Performance Management
- Transportation Regulations
- Safety Management
Timeline
Transportation Manager
CN Rail
01.2010 - Current
Sort Manager
Purolator
03.2008 - 01.2010
Fleet Manager
Bison Transport
06.2004 - 11.2006
CRR - Customer First Contact
CN Rail
05.2000 - 02.2008
TMC - Train Movement Clerk
CN Rail
01.1997 - 05.2000
GED -
Grant Park High School
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