Detail-oriented facilities manager known for effective vendor management and budget oversight. Proven ability to improve operational conditions and enhance the overall customer experience across multiple retail locations.
Overview
26
26
years of professional experience
Work History
Merchandise Execution Team Member
Home Depot
Cerritos
07.2021 - Current
Executed in-store merchandising activities, enhancing product placement and ensuring compliance with planograms and display standards.
Ensured merchandise areas remained clean and organized by regularly tidying and arranging products.
Facilitated product replenishment on sales floor, ensuring optimal product visibility and availability for customers.
District Facilities Manager
Sears Holdings Corporation
Hoffman Estates
11.2006 - 03.2020
Manage/oversee facility repairs and services at multiple Sears and Kmart stores, Sears Auto Centers, Little Caesar Restaurants locations in Kmart Stores and warehouse locations covering counties of Los Angeles, Orange, San Diego, and Hawaii.
Supported stores and facilities 24/7 by addressing immediate needs and dispatching vendors.
Worked with national and local service providers and a team of Sears Maintenance Associates to improve internal and external conditions to provide safe, comfortable and inviting places for customers to shop. Maintain and improve conditions of stores' mechanical, electrical, fire safety equipment, and lighting.
Collaborated with corporate real estate, landlords, and mall management to ensure compliance with lease agreements for landscaping, parking lot maintenance, and necessary building repairs.
Trained staff on best practices for facility management and safety procedures.
Conducted regular inspections to identify maintenance needs and improvements.
Planned maintenance activities in accordance with budget limitations, building use needs and operational requirements.
Reviewed bids received from contractors before awarding contracts up to forty thousand dollar projects. Worked closely with Sears Home Office to actively add input on larger projects.
Coordinated subcontractor activities for facility maintenance projects to ensure timely and efficient execution.
Store Manager of Operations
Sears Holdings Company
Hoffman Estates
08.2000 - 11.2006
Trained and supervised staff to uphold service standards and foster teamwork, enhancing customer satisfaction.
Developed sales and customer service teams through daily coaching and mentoring, improving associate skills and confidence.
Oversaw visual merchandising strategies to improve store presentation and increase customer engagement.
Collaborated with management team members to create effective plans for achieving business goals.