Damon Garcia
Aliso Viejo
Summary
Dynamic and highly reliable professional with extensive customer service experience. Proven ability to multitask and handle difficult customers and tasks while maintaining a positive atmosphere. Skilled in cash handling and inventory management, consistently delivering exceptional service that fosters loyalty and repeat business.
Overview
4
4
years of professional experience
Work History
Bartender/Barback
Laguna Beach Sawdust Festival
06.2025 - 09.2025
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Sales Associate
Bass Pro Shops
02.2025 - 06.2025
- Engaged in training sessions to learn about product features and improve sales techniques.
- Resolved customer concerns promptly, fostering positive relationships and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Tilly's
04.2023 - 02.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively inform customers.
- Processed transactions accurately using point-of-sale systems while ensuring customer satisfaction.
- Collaborated with team members to organize merchandise displays for improved store presentation.
- Contributed to inventory management by restocking shelves and conducting regular stock checks.
- Supported visual merchandising efforts by arranging products according to store standards.
Floor Associate
Big Air Trampoline Park
06.2021 - 04.2022
- Assisted customers with product inquiries and ensured satisfaction through attentive service.
- Adapted quickly to changing priorities in fast-paced environment, maintaining productivity during peak hours.
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Interacted with families to ensure the customers felt welcome.
Education
High School Diploma -
El Toro High School
Lake Forest, CA06-2022
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Payment processing
- Handling difficult customers
Charger Award
Received an award from peers displaying loyalty to my high school by training up my teammates and lower classmen, showing sportsmanship, and keeping an attitude befitting my organization.
Timeline
Bartender/Barback
Laguna Beach Sawdust Festival
06.2025 - 09.2025
Sales Associate
Bass Pro Shops
02.2025 - 06.2025
Sales Associate
Tilly's
04.2023 - 02.2024
Floor Associate
Big Air Trampoline Park
06.2021 - 04.2022
High School Diploma -
El Toro High School
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