As a results-driven professional, I possess over two and a half years of robust experience in operational and inventory management, currently serving as Returns Lead: Buyout Parts Inventory Control and Returns, where I excel in team leadership, supervision, and workflow optimization. I hold a Master of Business Administration (MBA) and a Bachelor of Business Management (B.B.M.), which have strengthened my analytical, organizational, and administrative capabilities. Skilled in vendor and supplier relationship management, analytical reporting, compliance, and effective problem-solving, I thrive in fast-paced, collaborative environments. Equipped with strong communication and coordination skills, I am eager to leverage my expertise to contribute effectively to procurement functions, including supplier coordination, vendor management, and other operational and procurement-related responsibilities.
Overview
7
7
years of professional experience
Work History
Returns Lead: BOP Inventory Control and Returns
Lordco Auto Parts - Distribution Centre
Port Coquitlam, British Columbia
01.2025 - Current
Oversee end-to-end buyout and internal store return operations, ensuring accurate receiving, inspection, sorting, storage, and system documentation of returned inventory.
Supervise BOP inventory flow and return reconciliations by validating cost, quantity, and quality against invoices and packing slips to maintain financial accuracy and cost integrity.
Review daily operational and exception reports, authorize BOP return approvals, process rejected items, and ensure compliance with supplier policies and internal controls.
Manage high-volume inbound and outbound return cycles, including weekly, monthly, and quarterly procedures, while maintaining operational efficiency across the entire return lifecycle.
Coordinate outbound vendor and wholesaler return activities, ensuring timely shipment, accurate documentation, and prompt credit processing across multiple timelines.
Reconcile vendor return costs with supplier invoices, and submit precise credit claims to strengthen accounts receivable accuracy, and ensure full recovery of entitled credits.
Maintain proactive communication with suppliers, vendors, and internal teams via email and phone to resolve return discrepancies, credit inquiries, and operational issues.
Monitor aged and over-60-day outstanding credits, assess risk exposure, and collaborate with vendors and internal teams to recover overdue balances, and support financial stability.
Review and file Proof of Delivery (POD) records for parts returned to vendors, verify delivery status, and promptly resolve any discrepancies to ensure accurate credit processing and vendor reconciliation.
Train, mentor, and guide team members on best practices for return processing, credit management, and effective vendor communication, to improve operational efficiency and compliance.
Warehouse Associate
Lordco Auto Parts - Distribution Centre
Port Coquitlam, British Columbia
07.2023 - 12.2024
Accurately picked and packed customer and store orders, ensuring timely and precise fulfillment.
Received, verified, and systematically stored inventory items in designated warehouse locations.
Inspected stock for damage, wear, or discrepancies, promptly reporting any issues to supervisors.
Prepared and packed special orders for retail stores and individual customers in accordance with established procedures.
Scanned product barcodes using handheld scanners to update inventory records from totes, pallets, and packages.
Maintained situational awareness, and exercised caution while working near moving machinery and mobile equipment.
Utilized an online stock control system to manage inventory, track goods, and complete related tasks efficiently.
Payroll Clerk
Ceylon Electricity Board (CEB)
Colombo, Sri Lanka
09.2018 - 06.2023
Managed full-cycle payroll processing for over 650 employees, ensuring accurate and timely calculation of compensation, benefits, and deductions.
Oversaw end-to-end monthly payroll processing in QuickBooks Online, including reviewing employee data, validating deductions, and ensuring accurate and timely payroll submission within the automated pay schedule.
Processed new hire data, updated Individual Pay Records (IPRs), and managed terminations to ensure seamless payroll integration.
Reviewed and verified employee timesheets, attendance, and leave records (e.g., vacation, sick leave) to ensure precise payroll calculations across all staff levels.
Ensured accurate calculation and processing of employee and employer contributions to statutory funds, maintaining compliance with financial regulations, and remitting payments promptly to the Central Bank of Sri Lanka.
Calculated and submitted Advance Personal Income Tax (APIT) for eligible employees, ensuring accurate and timely filings with the Inland Revenue Department of Sri Lanka.
Addressed employee payroll and payment inquiries, providing clear and concise information regarding earnings, deductions, and related payroll matters.
Assisted with year-end payroll processing, including the preparation and distribution of T10 reports, ensuring accuracy and compliance with tax regulations.
Education
Master of Business Administration -
University Canada West
Vancouver, British Columbia
09-2023
Bachelor of Business Management (Finance) Special -
University of Kelaniya
Sri Lanka
11-2014
Payroll Compliance Professional (PCP) Certification - Reading -
National Payroll Institute (NPI)
Toronto, ON
Certified Senior Business Accountant (CSBA) - Accounting And Finance
Institute of Chartered Accountants of Sri Lanka
Colombo
12-2018
Computerized Accounting System – QuickBooks Online -
Skill Tech Academy
Colombo - Sri Lanka
11-2025
Skills
Team leadership and supervision
Inventory and returns management
Vendor and supplier relationship management
Analytical reporting and compliance
Effective problem-solving
Physically active and quick learner
High proficiency in the Microsoft Office Suite
Conflict resolution
Artificial intelligence (AI) knowledge
Adaptability
Personal Details
Date of Birth - 24 Jun 1989
Nationality - Sri Lankan
Visa status - Approved
Marital status - Married
References
References available upon request.
Timeline
Returns Lead: BOP Inventory Control and Returns
Lordco Auto Parts - Distribution Centre
01.2025 - Current
Warehouse Associate
Lordco Auto Parts - Distribution Centre
07.2023 - 12.2024
Payroll Clerk
Ceylon Electricity Board (CEB)
09.2018 - 06.2023
Master of Business Administration -
University Canada West
Bachelor of Business Management (Finance) Special -
University of Kelaniya
Payroll Compliance Professional (PCP) Certification - Reading -
National Payroll Institute (NPI)
Certified Senior Business Accountant (CSBA) - Accounting And Finance
Institute of Chartered Accountants of Sri Lanka
Computerized Accounting System – QuickBooks Online -