Damini
Edmonton,AB
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
2
2
years of professional experience
Work History
Office Administrative Assistant
HARRY SHARMA
07.2024 - Current
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Responded to inquiries from callers seeking information.
Cashier
Omega Super Mart
08.2023 - 02.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Ensured compliance with all safety regulations within the store environment.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Customer Service Representative
DIPS
06.2022 - 06.2023
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved customer complaints promptly and efficiently.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
Bachelor of Science -
DAV University
INDIA08-2020
Skills
- Customer Service
- Cash Handling
- ID Verification
- Customer Assistance
- Payment Processing
- Credit and cash transactions
- Written and verbal communication
- Customer Relations
- Billing
Timeline
Office Administrative Assistant
HARRY SHARMA
07.2024 - Current
Cashier
Omega Super Mart
08.2023 - 02.2024
Customer Service Representative
DIPS
06.2022 - 06.2023
Bachelor of Science -
DAV University
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