Summary
Overview
Work History
Education
Skills
Core Competencies
Technical Categories
Dev Tools & Tech
Timeline
Generic

DaMina Hall

San Francisco,CA

Summary

Experienced with managing project timelines, resources, and stakeholder communications efficiently. Utilizes problem-solving skills to address project challenges and ensure smooth execution. Track record of implementing project management best practices to deliver quality outcomes.

Overview

16
16
years of professional experience

Work History

Project Coordinator / Administrative Lead – Therapy Services

Kaiser Permanente
02.2023 - Current
  • Cut manual reporting effort by 75% by introducing automated dashboards, improving executive decision-making speed.
  • Improved pediatric care coordination efficiency by 65% through redesigned workflows and cross-team collaboration.
  • Directed seven cross-functional projects, enhancing documentation accuracy, data compliance, and program-wide communication.
  • Identified budget gaps and implemented cost-saving measures, improving funding utilization and financial transparency.
  • Acted as liaison between executives, clinical teams, and external partners, ensuring project alignment with strategic goals.
  • Strengthened compliance processes by closing gaps in data tracking, boosting audit readiness, and reducing operational risk.

Clinical Operations Associate / Medical Assistant

Kaiser Permanente
07.2016 - 02.2023
  • Reduced patient intake delays by 80% through scheduling redesign and workflow coordination.
  • Increased procedural accuracy by 78% with standardized patient documentation and pre-visit protocols.
  • Coordinated high-volume care logistics, ensuring seamless handoffs across departments and regulatory compliance.
  • Launched structured reporting processes that improved data accuracy, enabling more informed patient care decisions.
  • Implemented quality control framework for patient interactions, lab results, and follow-up schedules, reducing errors.

Operations Supervisor – Pediatric Clinics

Stanford Children’s Hospital
01.2013 - 06.2016
  • Improved clinic efficiency by 72% by streamlining intake workflows and resource allocation across pediatric specialty clinics.
  • Boosted team productivity by 88% through automation, delegation, and continuous improvement practices.
  • Led four initiatives to enhance patient access, strengthen compliance, and improve service delivery.
  • Designed scalable training programs to upskill staff in patient engagement, workflow optimization, and compliance.
  • Facilitated cross-functional alignment between clinicians, administrators, and families to improve patient-centered care.

Program Coordinator – Social Casework & Community Services

Architecture for Humanity
01.2010 - 01.2013
  • Coordinated ten community-led housing and disaster recovery projects, impacting underserved populations.
  • Conducted intake assessments and developed tailored support plans for residents in need of housing and safety improvements.
  • Facilitated workshops and advocacy sessions with residents, nonprofits, and municipal agencies to address community priorities.
  • Delivered three community-led shelter/public space improvements through resident and municipal partnerships.

Education

Bachelor of Science - Management

University of Phoenix
Tempe, AZ
05-2025

Associate of Applied Science - Medical Assisting

Heald College
CA
04-2009

Skills

  • Stakeholder & Executive Communication
  • Project Management
  • Program Management
  • Healthcare Operations
  • Compliance Management (HIPAA, Regulatory)

Core Competencies

  • End-to-End Project Delivery
  • Regulatory and HIPAA Compliance
  • Risk Assessment and Mitigation
  • Workflow Redesign and Automation
  • Budgeting and Resource Management
  • Executive Communication and Collaboration

Technical Categories

  • Healthcare Operations – Epic systems, patient care coordination, EHR optimization, service delivery
  • Compliance & Risk – HIPAA, audit preparation, risk assessment, data protection
  • Project Management Tools – Microsoft Project, Smartsheet, Jira, Asana
  • Process Improvement – Lean workflows, KPI tracking, automation
  • Leadership – Stakeholder alignment, executive collaboration, staff training

Dev Tools & Tech

  • Microsoft Project, Smartsheet, Jira, Trello, Asana, Confluence
  • Epic Hyperspace and EHR Systems
  • Microsoft Excel (Advanced), SQL Basics, Data Dashboards
  • Microsoft Teams, Slack, SharePoint, Lucidchart

Timeline

Project Coordinator / Administrative Lead – Therapy Services

Kaiser Permanente
02.2023 - Current

Clinical Operations Associate / Medical Assistant

Kaiser Permanente
07.2016 - 02.2023

Operations Supervisor – Pediatric Clinics

Stanford Children’s Hospital
01.2013 - 06.2016

Program Coordinator – Social Casework & Community Services

Architecture for Humanity
01.2010 - 01.2013

Bachelor of Science - Management

University of Phoenix

Associate of Applied Science - Medical Assisting

Heald College
DaMina Hall