DaMina Hall
San Francisco,CA
Summary
Experienced with managing project timelines, resources, and stakeholder communications efficiently. Utilizes problem-solving skills to address project challenges and ensure smooth execution. Track record of implementing project management best practices to deliver quality outcomes.
Overview
16
16
years of professional experience
Work History
Project Coordinator / Administrative Lead – Therapy Services
Kaiser Permanente
02.2023 - Current
- Cut manual reporting effort by 75% by introducing automated dashboards, improving executive decision-making speed.
- Improved pediatric care coordination efficiency by 65% through redesigned workflows and cross-team collaboration.
- Directed seven cross-functional projects, enhancing documentation accuracy, data compliance, and program-wide communication.
- Identified budget gaps and implemented cost-saving measures, improving funding utilization and financial transparency.
- Acted as liaison between executives, clinical teams, and external partners, ensuring project alignment with strategic goals.
- Strengthened compliance processes by closing gaps in data tracking, boosting audit readiness, and reducing operational risk.
Clinical Operations Associate / Medical Assistant
Kaiser Permanente
07.2016 - 02.2023
- Reduced patient intake delays by 80% through scheduling redesign and workflow coordination.
- Increased procedural accuracy by 78% with standardized patient documentation and pre-visit protocols.
- Coordinated high-volume care logistics, ensuring seamless handoffs across departments and regulatory compliance.
- Launched structured reporting processes that improved data accuracy, enabling more informed patient care decisions.
- Implemented quality control framework for patient interactions, lab results, and follow-up schedules, reducing errors.
Operations Supervisor – Pediatric Clinics
Stanford Children’s Hospital
01.2013 - 06.2016
- Improved clinic efficiency by 72% by streamlining intake workflows and resource allocation across pediatric specialty clinics.
- Boosted team productivity by 88% through automation, delegation, and continuous improvement practices.
- Led four initiatives to enhance patient access, strengthen compliance, and improve service delivery.
- Designed scalable training programs to upskill staff in patient engagement, workflow optimization, and compliance.
- Facilitated cross-functional alignment between clinicians, administrators, and families to improve patient-centered care.
Program Coordinator – Social Casework & Community Services
Architecture for Humanity
01.2010 - 01.2013
- Coordinated ten community-led housing and disaster recovery projects, impacting underserved populations.
- Conducted intake assessments and developed tailored support plans for residents in need of housing and safety improvements.
- Facilitated workshops and advocacy sessions with residents, nonprofits, and municipal agencies to address community priorities.
- Delivered three community-led shelter/public space improvements through resident and municipal partnerships.
Education
Bachelor of Science - Management
University of Phoenix
Tempe, AZ05-2025
Associate of Applied Science - Medical Assisting
Heald College
CA04-2009
Skills
- Stakeholder & Executive Communication
- Project Management
- Program Management
- Healthcare Operations
- Compliance Management (HIPAA, Regulatory)
Core Competencies
- End-to-End Project Delivery
- Regulatory and HIPAA Compliance
- Risk Assessment and Mitigation
- Workflow Redesign and Automation
- Budgeting and Resource Management
- Executive Communication and Collaboration
Technical Categories
- Healthcare Operations – Epic systems, patient care coordination, EHR optimization, service delivery
- Compliance & Risk – HIPAA, audit preparation, risk assessment, data protection
- Project Management Tools – Microsoft Project, Smartsheet, Jira, Asana
- Process Improvement – Lean workflows, KPI tracking, automation
- Leadership – Stakeholder alignment, executive collaboration, staff training
Dev Tools & Tech
- Microsoft Project, Smartsheet, Jira, Trello, Asana, Confluence
- Epic Hyperspace and EHR Systems
- Microsoft Excel (Advanced), SQL Basics, Data Dashboards
- Microsoft Teams, Slack, SharePoint, Lucidchart
Timeline
Project Coordinator / Administrative Lead – Therapy Services
Kaiser Permanente
02.2023 - Current
Clinical Operations Associate / Medical Assistant
Kaiser Permanente
07.2016 - 02.2023
Operations Supervisor – Pediatric Clinics
Stanford Children’s Hospital
01.2013 - 06.2016
Program Coordinator – Social Casework & Community Services
Architecture for Humanity
01.2010 - 01.2013
Bachelor of Science - Management
University of Phoenix
Associate of Applied Science - Medical Assisting
Heald College