Dynamic Community Support Worker with extensive experience at the Independent Living Housing Society, adept at crisis intervention and client assessment. Proven ability to enhance residents' quality of life through compassionate support and effective communication. Skilled in medication management and community resource coordination, fostering stability and personal development for diverse populations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Community Support Worker
Independent Living Housing Society of Greater Victoria BC
Victoria, British Columbia
04.2024 - Current
Provide daily support to residents in achieving independent living goals while ensuring the safety, dignity, and well-being.
Provided individualized support to clients in daily living activities.
Assisted clients with personal care and mobility needs.
Coordinated community resources for client access and engagement.
Assist with personal care, medication reminders, meals preparation, and household tasks as needed.
Encourage community participation and social engagement to enhance residents quality of life.
Provide emotional support and daily guidance to individuals in residential care, focusing on safety, stability, and personal development.
Document care activities, report concerns, and collaborate with team members to implement individualized support plans.
Community Support Worker
Ministry of Youth and Social development Lagos State Government Nigeria
01.2020 - Current
Provided direct care and support to clients living with severe concurrent disorder of mental health conditions and substance addiction as they transit from Homelessness to supportive housing.
Coordinated with community partners and service providers to ensure clients received comprehensive care.
Assisted clients in developing routines and achieving personal goals, targeted at community integration and housing retention such as improving self-care, house chores, cooking and social skills.
Developed and facilitated personal and group therapy sessions and provided one-on-one counselling to help client’s better cope with their symptoms.
Provided emotional support and guidance to clients in crisis situations.
Provided accurate and timely logs of client’s behaviours, progress and concerns to all teams involved in the care plan.
Youth Care Assistant
PossAbilities Health Care Services Inc.
05.2024 - 12.2024
Supporting at-risk youth, including those with complex mental health diagnoses and challenging behaviors.
Dealing with and management Trauma-Informed Care principles, applying attachment-based and relational approaches to behavior management and emotional regulation.
Administering and accurately documenting daily medications in line with health and safety standards.
Responding to self-harm behaviors and suicide prevention through proactive monitoring, de-escalation techniques, and supportive intervention.
Crisis intervention, daily routines, and active engagement with youth in both indoor and outdoor settings.
Contribute meaningfully to care planning and implementation, working closely with professionals across disciplines to provide consistent, coordinated support for at-risk youth.
Education
Higher National Diploma - Management
Marketing Management
Kwara State Ilorin
06-2015
National Diploma -
Business Studies
Skills
Strong interpersonal and communication skills
Compassionate and patient-centered approach
Ability to work under pressure in fast-paced environments
Client assessment
Crisis intervention
Care plan development
Medication management
Community resource coordination
Mental health support
Collaborative teamwork
Effective time management and multitasking
Knowledge of safety and hygiene regulations
Ability to follow instructions and adapt to various shifts
Conflict resolution
Emotional intelligence
Effective communication
Problem solving
Time management
Drug abuse prevention
Behavioral support
Available For Flexible Shifts
Yes, including evenings and weekends
Certification
Child Protection & Safeguarding
Trauma-informed Practice
Serving It Right Certificate
Emergency First Aid/CPR Certificate (01/01/26)
Advanced Food Safety Certificate (01/01/25)
Take Home Naloxone Certificate (01/01/25)
Caring About Food Safety (CAF) Certificate
Overview of End-of-Life Care Certificate
WHMIS Certification
Communication & Cultural Competency Certificate
References
Available upon request
Related Professional Experience
Community Support Worker, Ministry of Youth and Social Development, Lagos State Government Nigeria, 01/01/20, Present, Provided direct care and support to clients living with severe concurrent disorder of mental health conditions and substance addiction as they transit from homelessness to supportive housing., Coordinated with community partners and service providers to ensure clients received comprehensive care., Assisted clients in developing routines and achieving personal goals, targeted at community integration and housing retention such as improving self-care, house chores, cooking and social skills., Developed and facilitated personal and group therapy sessions and provided one-on-one counselling to help clients better cope with their symptoms., Provided emotional support and guidance to clients in crisis situations., Provided accurate and timely logs of client’s behaviours, progress and concerns to all teams involved in the care plan.
Support Worker, Independent Living Housing Society of Greater Victoria BC, 01/01/20, Present, Provide daily support to residents in achieving independent living goals while ensuring the safety, dignity, and well-being., Assist with personal care, medication reminders, meals preparation, and household tasks as needed., Encourage community participation and social engagement to enhance residents' quality of life., Provide emotional support and daily guidance to individuals in residential care, focusing on safety, stability, and personal development., Document care activities, report concerns, and collaborate with team members to implement individualized support plans.
Youth Care Assistant, PossAbilities Health Care Services Inc., 05/01/24, 12/31/24, Supporting at-risk youth, including those with complex mental health diagnoses and challenging behaviors., Dealing with and management of Trauma-Informed Care principles, applying attachment-based and relational approaches to behavior management and emotional regulation., Administering and accurately documenting daily medications in line with health and safety standards., Responding to self-harm behaviors and suicide prevention through proactive monitoring, de-escalation techniques, and supportive intervention., Crisis intervention, daily routines, and active engagement with youth in both indoor and outdoor settings., Contribute meaningfully to care planning and implementation, working closely with professionals across disciplines to provide consistent, coordinated support for at-risk youth.
Personal Information
Willing To Relocate: Yes, within Canada if required
Timeline
Youth Care Assistant
PossAbilities Health Care Services Inc.
05.2024 - 12.2024
Community Support Worker
Independent Living Housing Society of Greater Victoria BC
04.2024 - Current
Community Support Worker
Ministry of Youth and Social development Lagos State Government Nigeria