Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
Phone Repair Technician
BAALEASY GADGET
IKEJA, LAGOS
07.2010 - 08.2023
Assessed customer needs in order to provide appropriate solutions for phone repairs.
Educated customers about available services and warranties associated with their devices.
Installed and repaired distribution racks and cables.
Diagnosed and repaired hardware issues on various types of mobile phones, tablets, and other electronic devices.
Installed, set up and repaired devices and system components.
Provided technical advice to customers regarding device maintenance and usage.
Disassembled phones according to manufacturer specifications in order to access internal components for repair or replacement.
Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
Replaced defective components such as batteries, screens, cameras, speakers.
Maintained accurate records of all repair work completed.
Cleaning Assistant
LYDIA CLEANING SERVICES
IKEJA, LAGOS
02.2008 - 01.2010
Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
Replenished supply of hand soap, paper towels and other consumables.
Inspected facilities for potential hazards or maintenance needs.
Performed daily dusting, leather and wood surface polishing and wall washing.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Organized storage closets in order to keep items easily accessible.