Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
Generic

Damilola Favour Abiodun

Benin City,Edo State

Summary

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Overview

5
5
years of professional experience

Work History

Cashier

Tantalizer Eatery
04.2021 - 08.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Operated cash register for cash, check, and debit card transactions with excellent accuracy levels.

Receptionist

New Standard Hotel
11.2019 - 03.2021
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Restaurant Waiter

Maubby's Intercontinental Dishes
05.2018 - 10.2019
  • Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
  • Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
  • Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.

Education

ND - Business Administration

Nassarawa Polytechnic
Nassarawa State, Nigeria
04.2019

Skills

  • Payment Collection
  • POS Systems
  • Customer Assistance
  • Customer service excellence
  • Written and verbal communication
  • Transaction Balance Sheets

Languages

English
Full Professional
Hausa
Full Professional

Hobbies

Reading

Swimming

Cooking

Timeline

Cashier

Tantalizer Eatery
04.2021 - 08.2023

Receptionist

New Standard Hotel
11.2019 - 03.2021

Restaurant Waiter

Maubby's Intercontinental Dishes
05.2018 - 10.2019

ND - Business Administration

Nassarawa Polytechnic

Similar Profiles

CREATE PROFILE
Damilola Favour Abiodun