Damilola Adeyemo
Toronto,ON
Summary
Highly motivated individual with passion for helping others. Experienced leading projects and working with diverse range of people. Possesses excellent interpersonal and communication skills and is always eager to learn and grow.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Community Service Volunteer
Red Cross
08.2020 - 09.2023
- Coordinated with sales representatives to provide seamless transitions from initial prospecting efforts through the entire customer lifecycle.
- Organized meetings, presentations, and events to inform clients about company updates and industry trends.
- Tracked client satisfaction levels using surveys and feedback mechanisms, implementing improvements as needed.
- Enhanced client relations by addressing concerns and providing timely solutions to issues.
- Streamlined communication between departments, ensuring smooth project execution and increased efficiency.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Implemented feedback system to gather client insights, driving continuous improvement.
Residential Counselor
Amelie House
07.2022 - 08.2022
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
- Contributed to the establishment of a supportive and inclusive atmosphere within the shelter through active listening and empathetic engagement with clients.
- Enhanced living conditions for shelter occupants through diligent cleaning and maintenance of facility spaces.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Monitored and documented client progress toward meeting goals and objectives.
- Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
Food and Beverage Area Supervisor
Wet N Wild Waterpark
04.2022 - 07.2022
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
- Improved team efficiency by streamlining communication and implementing effective task delegation strategies.
- Collaborated with HR department for recruitment, selection, and onboarding of new employees, resulting in the formation of high-performing teams.
- Organized employee schedules to meet operational demands while balancing individual needs for work-life balance.
Social Service Worker
Margret’s Housing
05.2019 - 10.2021
- Dynamic experience working with older adults, such as conducting and participating in community events, engaging in security check calls, and participating in one on one sessions (interviewing).
- Operated in the after school program for youths, regulated activities for the youth, assisted with their homework, engaged and interacted with them at all times.
- Participated in a mindfulness and self- awareness activity with a counselor. as well as Keep meticulous and compliant documentation covering all case activities for each individual.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Food and Beverage Associate
Canada's Wonderland
04.2021 - 09.2021
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
- Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
- Participated in regular team meetings focused on refining service strategies.
- Provided comprehensive training to new staff members, fostering a culture of teamwork and professionalism within the establishment.
Student Social Worker
CIRCLE OF CARE
08.2020 - 08.2021
- Promoted equitable access to psychosocial treatment resources, supporting individuals from various socioeconomic, cultural, ethnic, and educational backgrounds.
- Evaluated patients' psychosocial functioning and needs to formulate and implement treatment plan..
- Offered both individual and group counseling services to help clients deal with issues such as Grief
- Conducted initial assessments of clients' situations to determine needs and goals.
- Established partnerships with local organizations to create a referral network for comprehensive service delivery to clients in need.
- Expanded professional knowledge through ongoing continuing education opportunities, workshops, and networking events.
Education
BBA - Business Administration
Ryerson University
Toronto, ON04.2024
High School Diploma -
Burnhamthorpe Collegiate Adult Learning Centre (BCALC)
Etobicoke, ON07.2020
Bachelor of Arts - Communication Studies
Bowen University
Nigeria 04.2019
Skills
Client Advocacy
Multi Tasking
Analytical thinking
Cultural Awareness
Empathy
Written Communication
Community Resource development
Problem-Solving
Public Speaking
Flexible Schedule
Data Entry
Attention to Detail
Collaboration and Teamwork
Youth Advocacy
Certification
- Successfully completed a standard First Aid and CPR program
- Certified a gentle persuasive approaches (GPA) in Dementia care: supporting persons with responsive Behaviors
- Certified a Mindfulness advance helping skills (MAHS)
- Certified a Food safety training program
- Accomplished IPAC core Competencies Health care provider Controls
- Completed the Education safety association of Ontario (WHMIS)
Languages
French
Elementary
Yoruba
Native or Bilingual
Timeline
Residential Counselor
Amelie House
07.2022 - 08.2022
Food and Beverage Area Supervisor
Wet N Wild Waterpark
04.2022 - 07.2022
Food and Beverage Associate
Canada's Wonderland
04.2021 - 09.2021
Community Service Volunteer
Red Cross
08.2020 - 09.2023
Student Social Worker
CIRCLE OF CARE
08.2020 - 08.2021
Social Service Worker
Margret’s Housing
05.2019 - 10.2021
BBA - Business Administration
Ryerson University
High School Diploma -
Burnhamthorpe Collegiate Adult Learning Centre (BCALC)
Bachelor of Arts - Communication Studies
Bowen University
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