DAMIETE A. DAPPA-IBRAHIM
Summary
Dynamic and dedicated professional bringing over 10 years of experience providing guidance on human resources topics and challenges. Committed to supporting recruitment efforts with focus on engaging and retaining talented staff. Sophisticated in communicating and collaborating effectively by relying on excellent interpersonal skills, high-level emotional intelligence and solid expertise in employee relations. Skilled in working under presser and adapting to new situation and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
2
2
Certification
Work History
Human Resources Generalist
Greenville LNG Company Ltd.
06.2017 - 08.2022
- Served as a strategic partner to the business and developed HR strategies, needs assessment and resulting HR solutions
- Negotiated approximately 100 salary offers and dozens of sign-on bonuses/relocation packages annually for all categories of employees
- Brought workers’ compensation program into full compliance
- Harnessed the services of NSITF Instituted and trained managers and associates on procedures to follow in case of injuries
- Designed, introduced, and successfully managed the onboarding process for the integration of new, transferred and/or promoted employees
- Reduced time to hire by 30% by redesigning the resourcing framework and positively impacting the bottom line.
- Co-wrote employee manual covering company policies, disciplinary procedures, code of conduct, benefits and other HR policies.
- Co-developed company’s first standardized disciplinary procedures and tracking system that insulated company from legal risk and ensured consistent and fair disciplinary processes
- Revised job descriptions across all levels. “Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required for each position.
- Proposed and supported the implementation of a redeployment strategy resulting in a more effective maintenance turnaround time for customer sites without the need to hire 12 planned headcounts.
- Spearheaded the transition from manual operation to the implementation of SAP HCM that transformed the department from an administrative/clerical to a HCM focused department instantly improving transparency, data analysis, management reporting, and core HR functions.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Identified & implemented cost optimization initiatives resulting in a 32% reduction in overtime and related cost.
- Coordinated with third party vendors (insurance companies) regarding plan design issues and participated in meetings with these vendors when necessary to resolve problems or address concerns raised by management or employees
- Worked cooperatively with collective bargaining union representatives and management to establish accurate job position descriptions, classifications, pay grades and compensation.
Human Resources Representative
New Energy Services Company Ltd & Affiliates
03.2014 - 05.2017
- Recruited to help set up the HR Department, guiding the startup and management of a full spectrum of HR operations, systems and programs. Worked with senior management to create HR policies and procedures; recruit employees; create group benefits databases; and develop orientation, training and incentive programs.
- Built a robust filing system to cater for staff data that had been stacked for over five years.
- Operated as key business partner to employees, managers, directors and senior leaders to promote HR practices and strategies and enable delivery of specific, measurable business goals.
- Evaluated benefit plan options and made recommendations to management on the most cost-effective and beneficial plans for the company.
- Analysis of utilization reports, carrier reports and claims data and trends and using the information to negotiate a more comprehensive health package for employees.
- Created and implemented the exit and interview program process
- Authored Employee Handbook and developed companywide policies and procedures.
Administration Officer
Independent National Electoral Commission (INEC)
01.2013 - 03.2014
- General data management and maintenance of polling units records in respect of a given registration area
- Compiled and updated register/records of voters in the polling units in the registration areas
- Issued temporary/permanent/duplicate voters cards as approved by the commission
- Monitored electoral activities.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Interpreted management directives to define and document administrative staff processes.
Logistics Coordinator- Intern
Mobil Producing Nigeria Unlimited
10.2010 - 09.2011
- Reviewed new customer orders and requests and entered data into a centralized database
- Oversaw transport scheduling for the day-to-day activities of over 25 employees
- Documented fleet repair history and determined when replacements were necessary.
- Scheduled preventative fleet maintenance
- Managed vehicle fleet, driver training and transportation risk management
- Developed work plan, time management systems, and prioritization of responsibilities for drivers to ensure timely and satisfactory completion of professional duties.
- Documented vehicle maintenance dates and details of repairs or upgrades performed.
- Monitored performance of all drivers.
- Made route recommendations designed to safely improve efficiency.
- Prioritized assignments and made adjustments when required.
Student Fund Raiser
University of Southampton
04.2009 - 05.2009
- Connected with university alumni, donors and friends across the country to share information about university events and encourage financial support.
- Raised over £5,000 and secured pledges contributing to the fundraising efforts of the University.
- Work effectively with other members of the Student Fundraising Team to further the development of the Telephone Campaign.
- Demonstrated attention to detail while while collecting prospect informational updates in order to maintain accurate records.
- Represented the University in a professional manner and handle each phone call with courtesy, tact and sensitivity
- Demonstrated excellent communication and negotiation skills, along with the ability to think quickly in responding to questions and/or concerns.
Volunteer- Visitor
Age UK
04.2004 - 06.2005
- Socialize with the elderly, sharing conversations, completing forms, playing board games or puzzles and reminiscing.
- Assisted with special events or programs.
Volunteer- Student
Nigerian Red Cross
09.1997 - 06.2003
- Participated in fund raising campaigns and donation drives.
- Visited children hospitals and charities to present donations and offer assistance where required.
Education
Graduate Certificate - Advanced Project Management & Strategic Leadership
Lambton College
Sarnia, ON06.2024
M.Sc. - HRM
University of Southampton
2010
BA (Hons) - Business & Management
Bournemouth University
2008
HND - Business Studies
Chichester College/University of Portsmouth
2007
Advanced Level (A Levels) - undefined
Form- Polam Hall School
2005
Senior School Certificate - undefined
West African
2003
Skills
- SAP HCM- End User
- Human Resources Management Systems
- HR Policies and Procedures
- Employee Relations
- Benefits Administration
- Employee Orientation
- Microsoft Office
- Project Management
- Emotional Intelligence
- Teamwork
Certification
- Senior Professional in Human Resources, international (SPHRi), HR Certification Institute (HRCI)
- Health and Safety at the Workplace, Chartered Institute of Environmental Health (CIEH)- Level II
Hobbies
- Gorge Walking
Timeline
Human Resources Generalist
Greenville LNG Company Ltd.
06.2017 - 08.2022
Human Resources Representative
New Energy Services Company Ltd & Affiliates
03.2014 - 05.2017
Administration Officer
Independent National Electoral Commission (INEC)
01.2013 - 03.2014
Logistics Coordinator- Intern
Mobil Producing Nigeria Unlimited
10.2010 - 09.2011
Student Fund Raiser
University of Southampton
04.2009 - 05.2009
Volunteer- Visitor
Age UK
04.2004 - 06.2005
Volunteer- Student
Nigerian Red Cross
09.1997 - 06.2003
Graduate Certificate - Advanced Project Management & Strategic Leadership
Lambton College
M.Sc. - HRM
University of Southampton
BA (Hons) - Business & Management
Bournemouth University
HND - Business Studies
Chichester College/University of Portsmouth
Advanced Level (A Levels) - undefined
Form- Polam Hall School
Senior School Certificate - undefined
West African
- Senior Professional in Human Resources, international (SPHRi), HR Certification Institute (HRCI)
- Health and Safety at the Workplace, Chartered Institute of Environmental Health (CIEH)- Level II
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