Summary
Overview
Work History
Education
Skills
Timeline
Generic

Damien Prather

Fremont,CA

Summary

In every job I've worked, my goal has not only been to excel at my given position, but to take away a new skill that can propel me further as working professional. From one of my earlier jobs at Massage Envy, I learned how to take pride in creating a comforting experience for guests, listening to their needs, and aligning them with a suitable therapist. At Disney, I grew in my ability to handle difficult situations. All while maintaining the level of customer service that the Disney brand is famous for. At Half Price Books, I was able to deeply enjoy my work knowing my time and energy were being used positively in my community. At the same time I was learning how to manage inventories, participate in store projects, and lead my store team in maintaining policy standards. Working with Fresh Lifelines for Youth I've excelled at developing thoughtful strategies, managing company assets and large scale projects, created documentation practices, and facilitated effective communication strategies. I am organized, thoughtful, and able to adapt quickly and effectively to changing situations with a clear sighted level-head.

Overview

9
9
years of professional experience

Work History

Operations Manager

Fresh Lifelines For Youth
03.2023 - Current
  • Identified and resolved unauthorized, unsafe, or ineffective practices through coordination with the compliance department in FLY's Safety Committee.
  • During the office move I established positive and effective communication among staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Negotiated contracts with internet, printer, and moving vendors to obtain best pricing and terms while maintaining positive relationships.
  • Managed office supplies inventory, ensuring timely procurement and cost-effective purchasing decisions.
  • Oversaw maintenance of office equipment, coordinating repairs and minimizing downtime.
  • Supported project management initiatives by tracking deadlines and deliverables.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Implemented process improvements that increased accuracy in reporting and documentation management.

Store Inventory Merchandiser

Half Price Books
11.2018 - 02.2023
  • Analyzed sales trends to optimize inventory levels and improve stock rotation.
  • Trained new staff on merchandising standards and best practices for product display.
  • Collaborated with management to execute promotional displays aligned with marketing initiatives.
  • Managed in-store visual presentation, ensuring compliance with brand guidelines and company policies.
  • Purchased books, CDs, DVDs, LPs, and electronics from the public, requiring a wide knowledge of prices and sales history of current inventory
    items. In the case of collectible items, I researched the resale value from a number of online sources to present an appropriate offer.
  • Fostered a welcoming environment for the local community by always being available to answer questions by phone or in person. This could
    pertain to anything from book release dates, current inventory, our buyback process, or community book clubs and event.

Guest Research Specialist

Disneyland Resort
08.2017 - 09.2018
  • Collected flawless accurate data for the parks through guest surveys collected throughout the Disney Parks and Downtown Disney.
  • Followed a strict guideline for gathering data, requiring memorizing several scripts.
  • Interacted with hundreds of guests a day to meet hourly quotas.

Front Desk Associate

Massage Envy
03.2017 - 08.2017
  • Managed front desk operations, ensuring seamless check-in and check-out processes for clients.
  • Scheduled appointments efficiently, optimizing therapist availability and client preferences.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Resolved guest complaints efficiently, demonstrating effective problem-solving skills to maintain positive relationships.

Education

High School Diploma -

Riverside Christian Schools
Riverside, CA
06-2015

Skills

  • Operations management
  • Planning and implementation
  • Policies and procedures implementation
  • Strategic planning
  • Project leadership
  • Organizational management
  • Problem-solving

Timeline

Operations Manager

Fresh Lifelines For Youth
03.2023 - Current

Store Inventory Merchandiser

Half Price Books
11.2018 - 02.2023

Guest Research Specialist

Disneyland Resort
08.2017 - 09.2018

Front Desk Associate

Massage Envy
03.2017 - 08.2017

High School Diploma -

Riverside Christian Schools
Damien Prather