Summary
Work History
Education
Skills
Hobbies
Timeline
AccountManager

Damien Pierini

Content Moderator, Advisor II
Neepawa,Manitoba

Summary

Results-driven individual accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for Virtual Reality.

Work History

Cabinet Maker

This N That MFG
Neepawa, Manitoba
2023.01 - Current
  • Repaired and maintained equipment for optimal function and usage.
  • Measured and cut materials to specified dimensions to achieve precise fit.
  • Read and interpreted design plans to understand project specifications.
  • Inspected completed cabinets for quality assurance.
  • Provided accurate project estimates and pricing to facilitate proper budgeting
    and project planning

Content Moderator, Advisor II

Concentrix
Chilliwack, BRITISH COLUMBIA
11.2021 - 10.2022
  • In-Game Virtual Reality Guide & Live Moderator for Horizon Worlds by Meta.
  • Assisting users with questions about the game & it's settings.
  • Making sure users are following Code of Conduct as well as Terms of Service.
  • Temporary removal of users not following Code of Conduct or Terms of Service.
  • Planned, developed and implemented training test questions and procedures for future trainees in both the Guide & Live Mod roles.
  • Implemented and maintained new scheduling procedures for entire team.
  • Answering colleague questions & concerns.
  • Data Entry.

CABINET MAKER

Columbia, Kitchen Cabinets
Abbotsford, BC
04.2018 - 04.2019
  • Developed and retained excellent tool and machinery skill to produce consistent, top-quality work
  • Studied project plans and blueprints to determine required materials and specifications, plan projects and coordinated necessary supplies
  • Adjusted workflow and materials to meet production deadlines, coordinating additional resources to meet challenging timelines
  • Maintained compliance with all safety and code regulations to protect crew members, clients and structures from harm
  • Repaired cabinets and cabinet parts

CUSTOMER SERVICE REPRESENTATIVE

Chevron
Merritt, BC
12.2013 - 12.2016
  • Resolved customer complaints and maintained clean and tidy checkout area
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store
  • Operated cash register to record transactions accurately and efficiently
  • Conducted inventory counts by adding each item in stock and documenting in computer system
  • Checked personal identifications during alcohol and tobacco sales
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects

Education

High School Diploma -

Hope Secondary School
Hope, BC
09.2001 - 06.2006

Skills

Customer Service

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Hobbies

  • Playing Guitar
  • Video Games
  • Home Projects
  • Painting
  • Photography
  • Singing

Timeline

Cabinet Maker

This N That MFG
2023.01 - Current

Content Moderator, Advisor II

Concentrix
11.2021 - 10.2022

CABINET MAKER

Columbia, Kitchen Cabinets
04.2018 - 04.2019

CUSTOMER SERVICE REPRESENTATIVE

Chevron
12.2013 - 12.2016

High School Diploma -

Hope Secondary School
09.2001 - 06.2006

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Damien PieriniContent Moderator, Advisor II