Damien Jackson
Burnaby,BC
Summary
Enthusiastic and motivated individual, passionate about completing all tasks to their highest standard. Team player, works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive experiences.
Overview
6
6
years of professional experience
Work History
Server
Perverted Ice Cream
08.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized prep areas to uphold hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock machines, prep toppings, and take inventory of merchandise.
Freelance Artist
Astr0phel.Art
01.2018 - Current
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
- Handled all client communications to build professional and long-lasting business relationships and bring in continuous work.
- Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.
Customer Experience / OMNI Associate
Walmart
10.2021 - 08.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Keyholder
Dollarama
05.2020 - 09.2021
- Processed cash, credit, debit, and check payments.
- Completed store opening and closing procedures.
- Opened inventory boxes and restocked shelves.
- Trained and mentored new employees.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Catering Assistant
Three Knights Catering / Another Bite Catering
01.2018 - 12.2018
- Maintained flexible work schedule to meet event needs.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Arranged furniture and added decorations to assist in setting up for catering events.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Education
Game Design Diploma - Technological Education
Vancouver Film School
Vancouver, BC08.2023
Skills
- Sales and Promotion
- Cash Handling
- Multitasking Strengths
- Time Management
- Interpersonal Skills
- Stress Management
- Unity Experience
- Unreal Engine Experience
- Zbrush
- Autodesk Maya
- Microsoft Office
- Google Workplace
Projects
"Curtain Call" - VFS Final Project
Mar 2023 - Aug 2023
Curtain Call is a single-player 3D isometric Boss Battle Hack and Slash that takes place in an elementary school theater during a low budget play. You play as Little Red Riding Hood on her journey to avenge her grandmother. Players will have to defeat evil Minions and epic fairy Tale Bosses by rolling out of the way of attacks and using your melee attack combo to put an end to the evil Wicked Witch.
"Frozen Minds" - VFS Team Project
Jan 2023 - Feb 2023
Frozen Minds is a 2 player third person resource collection shooter. You play as convenience store employees competing against your coworkers to earn the prestigious title of employee of the month! Your goal is to gather ingredients to create ultimate slushie flavour. Collect resources, bring resources to your own mixer, OR use your resources to Brain Freeze your opponent. Slow them down, steal their resources and finish making your award winning slushie to win the title!
Volunteer Work
Aspire ; Special Needs Resource Centre
Supervision + Face Painting, Red Deer, AB
I volunteered at summer charity events held by the ‘Aspire ; Special Needs Resource Centre’ in Red Deer, Alberta as a face painter and provided additional aid and supervision. I gained experience working with children with both mental and physical disabilities as well as their families.
Timeline
Server
Perverted Ice Cream
08.2023 - Current
Customer Experience / OMNI Associate
Walmart
10.2021 - 08.2022
Keyholder
Dollarama
05.2020 - 09.2021
Freelance Artist
Astr0phel.Art
01.2018 - Current
Catering Assistant
Three Knights Catering / Another Bite Catering
01.2018 - 12.2018
Game Design Diploma - Technological Education
Vancouver Film School
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