Damien Allen
London,ON
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Owner/Cook
Twin Dem Kitchen
02.2018 - Current
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Labourer
Vinyl Destination
02.2017 - 02.2018
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
Sandwich Artist
SUBWAY®Restaurants
09.2016 - 09.2017
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Greeted guests, promoted specials, and took orders.
- Trained team members to prepare sandwiches and other items according to instructions.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Operated manual and electric appliances to peel, slice, and trim food.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
Audio Engineering And Music Production
Fanshawe College of Applied Arts And Technology
London, ON04.2003
Skills
- Effective leader
- Purchasing and planning
- Strategic Decision-Making
- Inventory Control
- Client Service
- Sound Judgment
Languages
English
Full Professional
Timeline
Owner/Cook
Twin Dem Kitchen
02.2018 - Current
Labourer
Vinyl Destination
02.2017 - 02.2018
Sandwich Artist
SUBWAY®Restaurants
09.2016 - 09.2017
Audio Engineering And Music Production
Fanshawe College of Applied Arts And Technology
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