Damian Brazeau
Trail,BC
Summary
Dedicated aviation professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Airport Operations Specialist
City Of Trail
04.2022 - Current
- Improved airport safety by conducting regular inspections and identifying potential hazards.
- Contributed to emergency preparedness initiatives by participating in drills and staying informed about best practices for crisis response scenarios.
- Ensured compliance with federal aviation regulations through diligent adherence to guidelines governing all aspects of airport management.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Helped team coordinate smooth and safe aircraft movement.
- Maintained clear and clean ramp, building and customer areas.
- Maximized on-time departures by promptly and accurately fueling planes according to flight schedules.
Customer Service Agent - Cross Trained
Pacific Coastal Airlines
08.2021 - 10.2023
- Operator and certified trainer of de-icing equipment, ground based power units, ramp operations, radio operation, security screening, check ins, loading/unloading luggage and cargo operations.
- Entered customer interaction details in sales system to track requests, document problems and record solutions offered.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Adapted to new applications and maintained knowledge of current technologies.
- Conferred with management and vendors to discuss defective and unacceptable services and determine corrective action.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
Water Truck Operator
Community in Bloom Trail
06.2021 - 09.2021
- Oversaw daily route covering, watering and maintenance of hanging flower baskets and pots. Kept detailed records of completed routes, progress, and status of baskets and pots, and maintained efficient communication between team members.
Owner/Artist
Kootenay Leathercraft
06.2009 - 04.2021
- Design, production, and sale of custom leather goods. Extensive sales and customer relations experience at some of the largest markets and festivals in North America.
Operator
Enhanced Drill Systems
11.2005 - 01.2007
- Operation and maintenance of compressor units on underbalanced drilling platforms
- Operation and maintenance of heavy equipment including loaders, excavators, graders, trucks etc.
Education
GED -
Selkirk College
Castlegar, BC04.2020
Skills
- Dependable
- Well spoken
- Reading comprehension
- Planning and Coordination
- Critical thinking
- Aircraft operations procedures
- Regulatory Compliance Adherence
- Technical Equipment Operation
- Teamwork and Collaboration
- Emergency Response Preparedness
- Airfield safety expertise
- Security Protocol Compliance
Certification
- Certificate in Airport Operations
- Occupational Fist Aid Level 1
- WHMIS
- Transportation of Dangerous Good Certificate
- Human Factors Safety Training
- Restricted Operator Radio License
- Transportation of Dangerous Goods Certificate
- Sure Ops De-Icing Trainers Certificate
Timeline
Airport Operations Specialist
City Of Trail
04.2022 - Current
Customer Service Agent - Cross Trained
Pacific Coastal Airlines
08.2021 - 10.2023
Water Truck Operator
Community in Bloom Trail
06.2021 - 09.2021
Owner/Artist
Kootenay Leathercraft
06.2009 - 04.2021
Operator
Enhanced Drill Systems
11.2005 - 01.2007
GED -
Selkirk College
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