Damayanti Kawthekar
Brandon,MB
Summary
Salesforce Certified Administrator recognized for excellence in data management and user support at Talent Stacker Career Development. Proficient in automating workflows to boost efficiency and enhance user experience. Strong capability in requirement analysis to implement effective solutions that promote user engagement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Salesforce Certified Administrator
Talent Stacker Career Development
08.2024 - Current
- Leading client sessions, gathering/prioritizing requirements (user stories) and creating solutions documentation
- Configuring data integration and automation including alerts and flows to solution for business needs
- Leading weekly sprint review meetings to review enhancements and priorities sprint backlog
- Facilitating end-user training documentation and workshops to ensure understanding and user adoption of customizations
- Building automation including email templates, alerts, process builders and flows in order to properly solution for business needs
- Administering Salesforce Security with ongoing maintenance and structuring of roles/profiles/permission sets/ sharing settings
- Customizing the User Interface with lightning layouts and page layouts to facilitate user management
- Participating in live workshops exploring best practices around Salesforce.com and the broader Salesforce ecosystem
- Engaging in professional development groups with a range of topics for Salesforce administrator / business analyst roles
Administrative Secretary
Prairie Mountain Health
Brandon, MB
06.2023 - Current
- Managed and maintained patient data using electronic health record (EHR) systems, ensuring data integrity, security, and regulatory compliance
- Implemented workflow automation to streamline patient scheduling, test coordination, and communication, enhancing operational efficiency
- Collaborated with cross-functional teams, including healthcare providers and administrative staff, to align communication strategies with industry best practices
- Applied data governance principles to maintain accurate medical records, optimizing data retrieval and reporting processes
- Developed and executed strategies to improve administrative workflows using IT-based tools and automated documentation processes
- Provided administrative support to executive staff, including scheduling meetings and managing calendars.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
Educational Assistant
Neelin High School
09.2016 - 06.2023
- Gathered requirements and analyzed student learning needs to develop tailored solutions that improved engagement and performance
- Designed and implemented individualized learning strategies, using data analysis to evaluate progress and optimize teaching methods
- Coordinated with stakeholders, including educators and administrators, to enhance curriculum planning and student outcomes
- Applied problem-solving techniques to address learning gaps and implemented strategies for continuous improvement
- Facilitated training sessions and workshops, ensuring knowledge retention and effective instructional delivery
Education
Bachelor of Education -
Shreemati Nathibai Damodar Thakarsi University
01.2008
Bachelor of Computer Science -
Babasaheb Ambedkar Marathwada University
01.2006
Skills
- Salesforce Service Cloud
- Salesforce Automation
- Data Management
- Adaptability
- Requirement Gathering
- User Management
Certification
Salesforce Certified Administrator
Salesforce Trailblazer
http://salesforce.com/trailblazer/jui15
Timeline
Salesforce Certified Administrator
Talent Stacker Career Development
08.2024 - Current
Administrative Secretary
Prairie Mountain Health
06.2023 - Current
Educational Assistant
Neelin High School
09.2016 - 06.2023
Bachelor of Education -
Shreemati Nathibai Damodar Thakarsi University
Bachelor of Computer Science -
Babasaheb Ambedkar Marathwada University
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